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Call Center Customer Service Representative, CSR

Remote · USA Full-time New today

Call Center Customer Service Representative, CSR -- Sit on your tush and earn $$$ working Full-Time as a remote Call Center CSR for us. We’re hiring 30+ customer service reps to work from home, using our scripts, to help our healthcare clients resolve issues, answer questions about their insurance, products or services, schedule appointments and gather information from patients and providers. Our call center business, headquartered in PA, has been operating for 13 years. We are a real company hiring real people who want a career or the ability to earn extra money. When you work for us, you will enjoy: • Paid remote training via computer conferences plus get paid to attend online educational seminars to improve your knowledge and performance level. • Working Monday through Friday from 9AM to 6PM and enjoying weekends off. • Working from home, in your pajamas if you like! • A salary of $12.50 an hour, to start with pay raises as your skills and speed improve. You must have at least 1 year of Call Center Customer Service experience, be able to manage your time effectively, and have active listening skills. In addition, we require you to: • Have a high school diploma or equivalent. • Answer calls, listen to concerns and address these concerns in a polite, methodical manner. This includes addressing and resolving questions or issues. • Be patient and willing to explain things more than one way to a customer, as well as adapting your attitude and conversation to different personality types. • Manage large amounts of inbound and outbound calls in a timely manner. • Keep records of all conversations in our call center database in a comprehensible way. • Have Internet service, and a Personal Computer with Windows 10/11 and at least 8 GB of memory. If you genuinely like helping people, enjoy going the extra mile, and can type notes into our system while talking on the phone, then this job may be the perfect one for you! Please send us your resume now as hiring and paid training starts in the next few days. Job Type: Full-time Pay: $12.50 per hour Schedule: • Monday to Friday Work Location: Remote Apply Job!

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