Full-Time Center Associate - Blue Angel Pkwy

The Full-Time Center Associate delivers world-class customer service to all retail customers by receiving and processing packages for courier shipment and operating copiers, fax machines, binding equipment, laminating machines, and point-of-sale devices. The Associate expertly advises our valued customers by providing accurate information on our array of products, services, and best-value options and exhibits confidence by knowing best practices related to the industry. The ideal candidate has previous retail sales experience, strong computer and internet skills, a high school diploma or GED, a friendly and genuinely helpful demeanor, and a professional appearance. He or she must be a fast learner who makes an effort to learn all aspects of the business in the shortest possible time. RESPONSIBILITIES ? Delivers outstanding customer service to walk-in customers and telephone inquiries ? Continuously practices good listening skills with customers, UPS Store team members, and leadership ? Takes ownership of the customer's shipping needs and offers viable solutions ? Takes action to learn all product and service offerings, alternative solutions, and industry trends ? Operates all equipment, software, and devices in an expert fashion and is willing to teach others ? Maintains a clean, organized, and safe working environment ? Performs other duties as assigned QUALIFICATIONS ? High school diploma or GED required ? Strong computer skills, including Microsoft Office and Adobe Suites ? Outstanding phone skills ? Strong verbal and written communication skills, including spelling and math ? Prompt, reliable, and responsible ? Able to lift 50+ pounds ? Willing and able to work 30 or more hours per week ? Available to work any day of the week including Saturdays and/or Sundays. Apply Job!