Regional Hotel Operations Manager - Franchised

Job Number 24139075 Job Category Property Leadership Location Residence Inn Wilkes-Barre Arena, 501 Liberty Plaza, Wilkes-Barre, Pennsylvania, United States VIEW ON MAP Schedule Full-Time Located Remotely? N Relocation? Y Position Type Management Additional Information: This hotel is owned and operated by an independent franchisee, Singh Realty. The franchisee is a separate company and a separate employer from Marriott International, Inc. The franchisee solely controls all aspects of the hotel?s employment policies and practices, including hiring, firing, discipline, staffing, compensation, benefits, and all other terms and conditions of employment. If you accept a position at this hotel, you will be employed by a franchisee and not by Marriott International, Inc. Hotel Regional Operations Manager Job Description Job Title: Hotel Regional Operations Manager Reports To: Hotel Regional Director of Operations

Summary

Responsible for the overall operations management of assigned properties to include but not limited to profitability, guest service, risk management, and overall cleanliness and maintenance of the hotel properties. Essential Functions Ensure strategies and goals for growth are being executed for assigned properties Maintain budgets and optimize expenses Ensure policies and processes are being implemented Ensure employees work productively and develop professionally Oversee recruitment and training of new General Managers Evaluate to improve operations and financial performance and report findings Prepare regular reports for Regional Director of Operations Ensure hotels follow all health and safety regulations Provide solutions to issues such as employee conflicts, operating issues, staffing issues, etc Monitor communication between hotels and ensure a timely and accurate flow of information. Ensure hotel staff are adhering to company rules and policies and oversee implementation of any new rules, policies, or procedures set forth by corporate office Inspect guest rooms, public areas, and hotel grounds for cleanliness, safety, and appearance Maintain a professional, cohesive team by hiring, training, coaching, counselling, motivating, and developing General Managers Manage new hire processes for each hotel department within the property and ensure all newly hired associates complete required paperwork, training, and orientation Be first point of contact for hotels in case of emergencies and staffing issues Fill in as General Manager for properties as required Education & Experience Minimum of 5 years of hotel General Manager experience preferred Previous hotel Department managerial experience required Strong financial knowledge and computer skills, to include Excel, required Marriott, Choice, IHG Brand Management experience Physical Requirements Long hours sometimes required, including nights and weekends Long travel required to and from hotels Light work-Exerting up to 30 pounds of force occasionally, and /or 20 pounds of force frequently or constantly to lift, carry, push, pull or otherwise move objects Ability to spend some time moving about the hotel overseeing the various departments Required Skills Good communication skills, verbal and written Possess computer skills, including, but not limited to use of Microsoft Word, Excel, and Outlook Attention to detail Strong leadership This company is an equal opportunity employer. frnch1 Apply Job!