Receptionist - Part-Time
Lucid Software is the leader in visual collaboration and work acceleration, helping teams see and build the future by turning ideas into reality. Our products include the Visual Collaboration Suite (Lucidchart and Lucidspark) and airfocus. We hold true to our core values: innovation in everything we do, passion & excellence in every area, individual empowerment, initiative and ownership, and teamwork over ego. At Lucid, we value diverse perspectives and are dedicated to creating an environment and culture that is respectful and inclusive for everyone. Lucid is a hybrid workplace. We promote a healthy work-life balance by allowing employees to work remotely, from one of our offices, or a combination of the two depending on the needs of the role and team. Since the company's founding, Lucid Software has received numerous global and regional recognitions for its products, business, and workplace culture. These include being listed to the Forbes Cloud 100, Fast Company Most Innovative Companies, Fortune Best Workplaces in Technology, and PEOPLE's Companies that Care. Lucid's solutions are used by more than 100 million users across the globe, making Lucid the most used visual collaboration platform by the Fortune 500. Our customers include Google, GE, and NBC Universal, and we partner with leaders such as Google, Atlassian, and Microsoft. We truly believe our people are our greatest asset. The Workplace Experience team creates innovative services that bring Lucid's culture and values to life. We contribute to Lucid being a great place to work by providing inspiring and collaborative workspaces, amazing food and event experiences, and delivering inclusive environments where all Lucidites can thrive. As the Receptionist, you will have the first opportunity to welcome guests to Lucid. You will assist fellow Workplace Experience team members and others to drive a high-quality employee experience through initiatives that bring out the best in people. Your goal is to enhance the workplace experience with your warm and welcoming demeanor and energetic approach to solving problems. You will oversee, maintain, and ensure the smooth and efficient day-to-day operations of the front desk and reception area. This role will report to our Sr. Manager of Facilities and be part-time, Monday - Friday, with a shift from either 8:00 am - 1:00 pm MT or 12:00 pm - 5:00 pm MT. Responsibilities:
- Maintain the reception area in an efficiently organized and clean manner.
- Act as a welcoming first point of contact for all office visitors including employees, candidates, vendors, and contactors.
- Manage the UTA pass program for our employees.
- Assist in the planning, organizing, and execution of corporate events, including but not limited to: company-wide catered lunches, meetings, retreats, or parties as needed by the Workplace Experience team.
- Frequently check the Workplace Experience ticketing system for incoming requests; vet requests thoroughly, then evaluate and route them.
- Assist in supporting all departments as needed.
Requirements:
- Knowledge/understanding of receptionist, customer service, administrative support or similar role
- Strong computer skills
- Excellent interpersonal and written communication skills
- High School diploma
Preferred Qualifications:
- Experience working in high-tech in a similar role
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