Benefits Call Center Representative
Description:
- As a member of the Benefits call center team, you will help people every day by taking calls, actively listening, while discussing employee benefits.
- Calls can range from healthcare benefits, retirement benefits and additional employee perks.
- You will manage a steady volume of incoming calls from customers while navigating through multiple systems.
- Our call center associates are members of a supportive team.
- Your excellent customer service and communication skills will help us create positive experiences for our customers and clients.
- Your punctuality and dependability are key to our clients’ success.
- Conduent offers opportunities for advancement with an outstanding benefit package.
- Would you enjoy being part of a team that makes a difference in people’s lives?
- Do you love helping people solve complex problems and delivering solutions?
Requirements:
- Previous customer service and/or call center experience
- Keyboarding and MS Office proficiency
- Excellent communication skills
- Extensive experience with typing and keyboarding
- Great problem-solving skills
- Ability to effectively multi-task
- High school diploma or GED
- Experience working with healthcare and employer benefits is highly preferred
- Willing to work a shift between the hours of 8AM-6PM, Monday-Friday
- Ability to successfully complete a mandatory paid training program
- Ability to successfully pass a criminal background check and drug test (THC included), background check may potentially include employment and education verification
- Must be 18 years of age or older
- Must pass an internet speed test (download equal to or greater than 25, upload equal to or greater than 5, Ping ms equal to or less than 175)
- Must have the ability to connect with an ethernet cable to a modem/router
- Live in one of the following states: AL, AR, AZ, CO, DE, FL, GA, ID, IN, IA, KS, KY, LA, ME, MI, MS, MO, NE, NV, NH, NJ, NM, NC, ND, OH, OK, PA, RI, SC, SD, TN, TX, UT, VT, VA, WA, WV, WI, WY
Benefits:
- Health benefits for you and your family including medical, dental, and vision, starting on day 1 of work!
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