Remote Case Manager/Scheduler (Bilingual – English/Spanish)

We're Hiring: Remote Case Manager/Scheduler (Bilingual – English/Spanish) Location: Remote (must reside in or near Los Angeles County, CA) Schedule: Full-Time | Monday–Friday | 9:00 AM–5:00 PM Pay Range: $23.00 – $26.00/hour (based on experience) Start Date: Within 2–4 weeks Benefits: Health, Dental, Vision, 401(k), PTO, Sick Leave, Biweekly Pay About Taylored Care We’re a passionate, people-first personal care agency on the verge of becoming a licensed California Home Care Organization (HCO)—and we’re building a new team to lead the way! At Taylored Care, we believe everyone deserves high-quality, compassionate care—especially the elderly and individuals with developmental disabilities. We're committed to raising the bar for ethical, empowering home care across Southern California. The Role: Case Manager/Scheduler (Remote) As a Remote Case Manager/Scheduler, you’ll be at the heart of our care coordination team. You'll work closely with the Operations Manager and HR to ensure every case is managed with excellence, empathy, and legal integrity. You’ll build strong relationships with caregivers and clients, schedule services that match client needs, and monitor compliance with CDSS and DDS standards. What You’ll Do

• Provide compassionate, responsive case management for elderly and developmentally disabled clients
• Create and maintain individualized service plans in line with state regulations
• Schedule home care aides in alignment with client preferences, staff availability, and care plans
• Monitor caregiver-client matches and adjust staffing to ensure continuity and satisfaction
• Act as a point of contact for clients, families, and caregivers regarding care logistics
• Collaborate with HR and operations on quality assurance and training follow-ups
• Maintain accurate documentation in compliance with California HCO standards
• Attend (remote or in-person) in-services, mandatory trainings, and emergency meetings
• Participate in ongoing internal and external training opportunities to stay current with legal and industry updates
• Serve as a mandated reporter in compliance with CA law

What You Bring

• Bilingual – Fluent in English and Spanish (Required)
• 25+ years old (Required)
• 2+ years of case management experience or Bachelor’s degree in case management, health/home care, or a related field
• Strong working knowledge of CDSS and DDS systems and requirements
• Stellar communication skills—you’re approachable, professional, and people-savvy
• High personal integrity, time management skills, and accountability
• Passion for person-centered care and supporting vulnerable populations
• Willingness to grow through training and team collaboration
• Must reside in or near Los Angeles County and be willing to attend occasional in-person trainings or meetings

Remote Work Support We make remote work work for you:

• Employer-provided computer, phone, and supplies
• Internet reimbursement for remote connectivity
• Paid 10-minute breaks (2 per day)
• 1-hour unpaid lunch
• Full compliance with California’s remote work labor laws

Equal Opportunity Employer (EEO) Statement Taylored Care is an Equal Opportunity Employer. We are committed to fostering a workplace that embraces diversity and inclusion. We do not discriminate on the basis of race, religion, color, national origin, gender identity, sexual orientation, age, disability, veteran status, or any other protected status as defined by applicable California or federal law. Diversity, Equity, and Inclusion (DEI) As we build a compassionate caregiving culture, diversity and equity are core to our mission. We actively seek team members who reflect the rich diversity of the communities we serve. We believe inclusion drives innovation and are committed to providing equitable opportunities for advancement, education, and support. Ready to Join Us? Help us launch this next chapter in compassionate home care. Apply today to become part of a team that’s passionate, professional, and purpose-driven. Send your resume and a brief introduction to [email protected] Job Type: Full-time Pay: $23.00 - $26.00 per hour Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift

Work Location: Hybrid remote in Los Angeles, CA 90001 Apply Job!