Customer Service Representative / Data Entry in Old Bridge, NJ
Job title: Customer Service Representative / Data Entry in Old Bridge, NJ at A. Servidone Inc/B. Anthony Const. Corp
Company: A. Servidone Inc/B. Anthony Const. Corp
Job description: A. Servidone Inc. & B. Anthony Construction Corp. are leading names in civil construction and infrastructure development. We’re proud of our legacy, and we’re growing fast. To keep operations smooth and client communication top-notch, we’re seeking a remote Customer Service Representative / Data Entry Specialist to join our team. This is a dual-role position ideal for someone who is highly organized, detail-driven, and an excellent communicator—comfortable working behind the scenes while supporting both clients and internal teams.Your Key Responsibilities
Customer Service
- Respond to client inquiries via email, phone, or chat in a timely and professional manner
- Track and resolve customer issues or route them to the appropriate department
- Maintain clear, accurate records of all customer interactions
- Coordinate scheduling or updates between clients and field/project teams
- Accurately input and update project, billing, and contact data into internal systems
- Ensure data integrity and consistency across platforms
- Assist in preparing digital documents, reports, and job status summaries
- Support administrative duties for the operations, accounting, and field teams
- Proven experience in customer service, data entry, or administrative support
- Excellent written and verbal communication skills
- Comfortable with phone/email interactions in a remote setting
- Strong typing skills and attention to detail
- Proficiency with Microsoft Office Suite (Excel, Word, Outlook) and Google Workspace
- Experience with CRM, construction management tools, or job-tracking software is a plus
- Ability to stay organized while managing multiple tasks independently
- Flexible Hours
- Competitive hourly pay
- Health, Dental & Vision Insurance
- Paid Time Off & Holidays
- 401(k) with company match
- Long-term growth opportunities within a reputable construction firm
- Supportive leadership and training for success in a remote environment