Salesforce Solution Consultant, Revenue Cloud in Massachusetts
Job title: Salesforce Solution Consultant, Revenue Cloud in Massachusetts at Verndale
Company: Verndale
Job description: About the Salesforce Solution Consultant, Revenue Cloud
The Solution Consultant will drive initial solution architecture and be a trusted client advisor and ensure consistent delivery for clients in the Salesforce space. The Solution Consultant serves as subject matter expert in all implementation phases and is responsible for direct client delivery, proposals, new business opportunities, and knowledge management. The Solution Consultant works closely with the Client team, Verndale Project Manager and CPQ Lead Engineer to interpret and document client goals to ultimately enable the authoring/development of quality solutions that meet the requirements of our clients.Responsibilities
- Interview client stakeholders to understand, document their business problems and subsequently translate them into solution requirements.
- Guide clients through the implementation of Salesforce solutions
- Serves as the technical leader for Salesforce projects
- Translate business requirements into well-architected solutions that best leverage the Salesforce platforms and products
- Provide detailed tasks with level of effort estimates for proposed solutions. Articulate the benefits and risks to a solution’s feasibility and functionality
- Design elegant, innovative Salesforce solutions involving configuration of Salesforce and Managed Packages, creation and refinement of complex data models, external integration, business process automation, and other custom functionality
- Draft custom development specifications and drive the delivery and testing of the functionality by Development resource
- Provide hands-on collaboration and expert-level technical assistance to developers
- Design and manage the execution of test plans to ensure a quality solution is delivered
- Follow and understand new Salesforce product and technical capabilities resulting from product releases and acquisitions
- Provide expertise during sales efforts to inform solutions and estimate the technical level of effort
- Demonstrate thought leadership through different mediums, e.g., publishing, public speaking, client presentations
- 7+ years of CRM industry experience
- Minimum 4 years of Salesforce platform experience
- Minimum 2+ years CPQ experience
- Proven ability to design and optimize business processes and integrate business processes across disparate systems
- Excellent client-facing, written and oral communications skills
- Strength in business analysis to uncover business processes and procedures
- Active Salesforce certifications or ability to achieve relevant certifications upon hire
- We are relentlessly curious and enthusiastically solve our clients’ complex business problems through technology, data, and design.
- We foster a culture that enables every person in the organization to do the best work of their career.
- We offer regular training and professional development to move careers forward.
- Client and employee satisfaction are our two most important business metrics.
- We celebrate and champion diversity, equity, and inclusion.
- We offer generous paid company holidays, vacation, and paid sick time to every employee starting on day one.
- We provide top-of-the-line benefits including health, dental, vision, 401K, LTD, STD, Life Insurance, EAP, HRA and more.
- We support a healthy work/life balance.
- We are fully remote enabled and embrace the evolving definition of the workplace.