Experienced Collections Specialist - REMOTE, San Antonio, TX
Job title: Experienced Collections Specialist - REMOTE, San Antonio, TX in Texas - Buffalo, NY at American Coradius International
Company: American Coradius International
Job description: EXPERIENCED COLLECTIONS SPECIALISTThis is a remote opportunity, however you must be in the San Antonio, TX area!Join American Coradius International LLC: A Leading Collections AgencyAt American Coradius International LLC (ACI), we pride ourselves on being a reputable, compliance-driven collections agency. Our fun and positive work environment, competitive compensation and benefits package, and abundant growth opportunities make us stand out. With an A+ rating from the Better Business Bureau, we have been exceeding expectations one customer at a time since 1989!Must be experienced in making outbound calls, ability to negotiate for payment arrangements and skip trace.We're looking for motivated, hardworking individuals who are reliable, have a strong work ethic and a great customer service attitude.We also offer benefits, time off, and 401K with Employer Match!Benefits:
- MONTHLY BONUSES!!!
- 401(k) matching
- Dental insurance
- Health insurance
- Paid sick time
- Paid time off
- Paid training
- Vision insurance
- Receive/make a high volume of incoming/outgoing communications to encourage customer payments and cure outstanding past-due account balances
- Detailed documentation on all account activities and information to include verifications, demographic changes, and documenting calls relating to servicing of the account
- Utilizes all available skip tracing tools to establish contact with customers to arrange payment
- Review and monitor customer accounts daily to mitigate losses
- Take action on accounts needing additional attention under manager approval
- Ensure all company policies, procedures, and laws applicable to the position are maintained.
- Other duties as required
- High School Diploma required
- At least 2 years collections experience required.
- Proven ability to multi-task and work in a demanding environment
- Exceptional knowledge of federal, state, and local laws, regulations, and rules concerning collections
- Professional and comprehensible phone voice, excellent verbal and communication skills, and proper English grammar
- Active listening skills and an ability to influence others
- Proficient computer skills using Zoom, Microsoft Word and Excel
- Ability to embrace a team environment and a culture of continuous improvement
- MUST have a smart phone with the ability to download applications for remote work purposes.
- Competitive wage with unlimited financial growth through an uncapped monthly bonus
- A professional and stable employer dedicated to your success
- Growth opportunities—we are always looking for future leaders
- Great schedule—NO weekends, NO late nights. A healthy work-life balance
- Comprehensive benefits package, including various medical plans, dental, vision, life, accident, and disability insurance options
- Generous paid vacation time, paid personal/sick time
- 401K with employer match
- Paid holidays
- A supportive team that cares about your success. We will collaborate with you until you reach your potential!
- Sedentary position requires sitting 80% of the time
- Dual hand dexterity / repetitive use of hands 80% of the time (typing on computer and dialing phone)
- Ability to speak proper English grammar and use proper telephone etiquette
- Ability to hear
- Simple/light grasping required of both hands 80% of the time
- Typical noise level for work environment (moderate noise)
- Close vision required (clear vision on 15 inch or larger computer monitors)