Registration Follow Up Specialist
Job title: Registration Follow Up Specialist in Cape May Court House, NJ at Cooper University Health Care
Company: Cooper University Health Care
Job description: About Us:Cooper University Health Care is an integrated healthcare delivery system serving residents and visitors throughout Cape May County. The system includes Cooper University Hospital Cape Regional, three urgent care facilities; Cape Regional Physicians Associates with primary care and specialty care providers delivering services in multiple locations throughout Cape May County; The Cancer Center at Cooper University Hospital Cape Regional, the Claire C. Brodesser Surgery Center; AMI at Cooper, Miracles Fitness and numerous freestanding outpatient facilities providing wound care, lab, and physical therapy services. We have a commitment to our employees by providing competitive rates and compensation programs. Cooper offers full and part time employees a comprehensive employee benefits program, including health, dental, vision, life, disability, retirement, on-site Early Education Center (employee discount), attractive working conditions, and the chance to build and explore a career opportunity by offering professional development.Cooper University Hospital Cape Regional is accredited by and received the Gold Seal of approval from The Joint Commission.Short Description:
- Conduct follow-up interviews with patients &/or families to ensure accurate demographic and insurance coverage -in person &/or over the phone.
- Use of all modes of electronic insurance verification tools -RET, portals such as Availity, Navinet, Pear, Passport, insurance websites as well as telephone or fax verifications.
- Process all virtual insurance card submissions
- Potentially obtain point of service collections over the phone and/or in person
- Confirm compliance with all required forms. Such as Hospital consent to treat, CMS IMM, CMS MOON, NJ OBSERVATION, NJDOB.
- Must be able to work independently with strong organizational skills and the ability to improvise.
- Support working the follow up WQs
- Previous data entry or typing experience with knowledge of basic office equipment required.
- Interpersonal skills must be well developed.
- Must possess the initiative and the ability to set and achieve high standards of performance.
- Ability to make progress on multiple assignments under time constraints and handle a fast-paced environment.
- Ability to learn specific job duties and complete detailed work assignments in a timely fashion.
- Must exhibit good telephone and clerical skills and the ability to communicate clearly and effectively, both orally and in writing.
- High school diploma or equivalent required
- 1-2 years of relevant experience preferred