WIOA Support Specialist
Job title: WIOA Support Specialist in Chester County, PA at Educational Data Systems
Company: Educational Data Systems
Job description: OverviewSalary $40,000 yearDo you have a passion for making a difference in someone’s life? Are you looking for an
opportunity to use your background and empathetic nature to work for a progressive, forwardthinking, and family-owned company where creativity is encouraged? We are seeking a dynamic,
team-oriented, and caring individual to join our spirited team.
Scope of Position
- To provide support and assistance to program participants in all areas related to gaining
- Due to the dynamics of working with individuals, this position necessitates an individual
- This position requires an organized individual who can efficiently handle several
- Assist in the data entry, filing, and administrative support.
- Offer support to customers in the Computer Resource Center.
- Outreach and communication to potential, current, and retention participants.
- Update and share the team calendar on a daily basis.
- Create and update different trackers with the use of Excel spreadsheets.
- Back up for workshop/event invitations, follow-ups, and keeping track of attendance.
- Check phone voicemails twice daily and ensure call-backs.
- Help create virtual and physical client files.
- Monitor youth social media accounts with timely posting and generating new ideas.
- Technical and customer support as needed.
- Assist leaders in creating new team processes and relate this information to necessary
- Enter data, workshops, and case notes in statewide database.
- Assist with organizing recruitment events and keeping all parties informed of progress.
- In charge of purchasing office supplies as needed.
- Assist in the preparation and reviewing of reports.
- Support leaders with scheduling meetings for the office.
- Proctor assessments for enrollment purposes.
- Other opportunities as available.
- Ability to be highly organized, detail-oriented, follow deadlines, juggle multiple tasks, take
- Excellent computer skills and knowledge of Microsoft Office – MS Excel, Word, and
- Ability to prioritize tasks and document visits and contacts.
- Demonstrate oral and written communication skills.
- Ability to maintain flexibility as needs of contract evolve.
- Customer service experience preferred.
- A valid driver's license and clean driving record required