Customer Service Representative
Job title: Customer Service Representative in Simi Valley, CA at Adecco
Company: Adecco
Job description: Customer Service Representative
Adecco is now hiring for a Cosmetic manufacturing company, and this is your chance to work with them in the Ventura County area! This is a temporary to hire assignment.Responsibilities:Provide exceptional customer service to clients through various communication channels, including phone, email, and chat.Respond to customer inquiries and resolve issues in a timely and professional manner.Assist customers with product information, order status, and general inquiries.Process orders, returns, and exchanges accurately and efficiently.Maintain customer records and update information as needed.Collaborate with other departments to ensure customer satisfaction.Analyze customer feedback and provide suggestions for improvement.Conduct outbound calling to follow up on customer inquiries or resolve any outstanding issues.Perks:Weekly pay starting at $19 - $22 per hour.Free parking on-siteCompetitive benefit options, after 1 week - medical, dental, and vision, options availableFREE upskilling opportunities through the Aspire AcademyOur Aspire Academy offers 20+ online courses designed to help Adecco candidates and associates gain skills to take their careers to the next level - at your own pace. The mobile-friendly website is 100% FREE to access and has a dedicated support center to help YOU succeed. See how we can help you learn the fundamental, leadership, and/or industry-specific skills you need to secure a better future:Requirements:High School Diploma required.Requires 3- 5 year of administrative assistant/customer service-related experience.Proficient computer skills, including knowledge of Microsoft Office Suite.Knowledge of SAP and Shopify is a plus.Excellent verbal and written communication skills.Strong problem-solving abilities and attention to detail.Ability to work in a fast-paced environment and handle multiple tasks simultaneously.Ability to analyze customer needs and provide appropriate solutions. Outbound calling experience is a plus.Shifts Available:
Shifts are available from Monday - Friday, 7:00 a.m. - 3:30 p.m.Click on Apply Now to be considered for this Customer Service Representative position in the Ventura County area or any related opportunities with Adecco.Pursuant to the Los Angeles Fair Chance Initiative for Hiring, we will consider for employment qualified applicants with arrest and conviction recordsPay Details: $19.00 to $22.00 per hourBenefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable.Equal Opportunity Employer/Veterans/DisabledTo read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to https://www.adecco.com/en-us/candidate-privacyThe Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable:
- The California Fair Chance Act
- Los Angeles City Fair Chance Ordinance
- Los Angeles County Fair Chance Ordinance for Employers
- San Francisco Fair Chance Ordinance