Technical Specialist Remote

About the position

The Technical Specialist Remote position is focused on analyzing and designing solutions for networking issues while providing technical support to various departments. The role involves troubleshooting, diagnosing, and resolving hardware and software issues, requiring a blend of technical expertise and creativity. This position is part of the ODOT Field Operations Services Information Systems team and is a contract role lasting over six months.

Responsibilities

• Elicit, gather, and document requirements
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• Document business as-is/to-be processes and identify problems, gaps, and project objectives
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• Research potential system solutions that would meet business operational needs
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• Create test plans, test cases, and execute testing
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• Record defects and retest bug fixes

Requirements

• Bachelor's degree or equivalent experience in a related area
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• At least 9 years of experience in a relevant field
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• Familiarity with standard concepts, practices, and technologies in the field
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• Advanced skills in MS Office tools such as Outlook, Word, and Excel
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• Ability to communicate clearly in verbal and written form
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• Demonstrated experience eliciting and documenting system requirements
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• Demonstrated experience performing as-is/to-be process/system analysis
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• Demonstrated experience creating test plans, test cases, and executing testing

Nice-to-haves

• Knowledge and experience with Intelligent Transportation Systems or software systems that support Transportation Agency maintenance and operations processes

Benefits