Account Executive, K -12 Education San Antonio and Austin TX area
At T-Mobile, we invest in YOU! Our Total Rewards Package ensures that employees get the same big love we give our customers. All team members receive a competitive base salary and compensation package - this is Total Rewards. Employees enjoy multiple wealth-building opportunities through our annual stock grant, employee stock purchase plan, 401(k), and access to free, year-round money coaches. That’s how we’re UNSTOPPABLE for our employees!Job Overview
As an Account Executive, K-12 Education, you will be a true sales hunter, focusing on the entire customer lifecycle to support the growth of accounts. Using your prior experience in the education industry, you will drive sales, improve customer satisfaction, and increase revenue while ensuring customer retention. Your role will involve generating sales opportunities by calling leads, establishing and cultivating customer relationships, and resolving customer issues. Your performance will be evaluated based on your ability to meet sales expectations and maintain a high level of job performance through various metrics aimed at building the business. You will consistently complete your work in accordance with T-Mobile's core values, ensuring quality and excellence in every task.NOTE: though listed as TX-remote due to not having an office in the territory, the candidate for this role will need to reside or relocate to reside within the Austin/San Antonio, TX territory as it is a field sales role.Job Responsibilities:
- New Sales: Apply contact lists to call leads and generate sales opportunities. Exceed monthly sales goals. Welcome customers, review service agreements, answer questions, and probe for additional business. Maintain monthly call goals.
- Account Management: Establish and cultivate customer relationships to drive sales and increase the customer base. Complete account maintenance, resolve customer issues, and track individual account activity and results.
- Data Entry: Perform extensive data entry, system navigation, and utilization, including independent analysis and decision-making. Ensure accuracy and efficiency.
- Training: Participate in continuous training to maintain knowledge of products, services, and sales approaches. Use automated knowledge systems and training tools to deliver outstanding service.
- Productivity: Attain productivity and sales goals based on targeted metrics. Meet/exceed departmental goals and business objectives. Present to executive leaders or in large-scale presentations.
- Professionalism: Demonstrate positive and coordinated behavior with customers and coworkers. Maintain high standards for ethical and professional conduct.
- Adjustments: Disburses adjustments and credits as appropriate within established limits and criteria.
- Team Support: Support team initiatives and create an inclusive environment.
- High School Diploma/GED (Required)
- Bachelor's Degree (Preferred)
- 2-4 years Experience selling within an education vertical Preferred
- 2-4 years Experience in the Education industry Preferred
- 2-4 years Demonstrated track record of sales success in business sales (B2B) Preferred
- 2-4 years Experience in Wireless Industry/Telesales/Technical Sales Preferred
- CRM and Microsoft Office Proficiency in using CRM systems such as Salesforce to manage customer interactions and sales activities, along with strong skills in Microsoft Office products, especially Excel, for data analysis and reporting. (Required)
- Customer Acquisition Ability to identify, attract, and secure new customers to drive sales growth. (Required)
- Attention To Detail Strong focus on accuracy and thoroughness in all tasks to ensure high-quality outcomes. (Required)
- Communication Strong verbal and written communication skills are crucial for customer interactions, presenting solutions, and team collaboration. Clear and persuasive communication builds customer relationships and closes sales. (Required)
- Presentations Ability to create and deliver compelling presentations to potential and existing customers. This involves using visual aids and clear messaging to effectively convey the value of products and services. (Required)
- Problem Solving Ability to creatively resolve complex problems with general guidance, ensuring effective solutions. (Required)
- Sales Analysis Proficiency in analyzing sales data to identify trends, opportunities, and areas for improvement. (Required)
- Cross Functional Team Building Experience in partnering with team members and building cross-functional professional relationships to achieve common goals. (Required)
- Academic Vernacular Familiarity with funding, curriculum, and organizational charts/hierarchy within the education sector. (Required)
- Business Planning Demonstrated ability to contribute to account planning and implement those plans effectively. (Preferred)
- Account Management Skill in building and maintaining effective long-term relationships with a defined customer base to ensure satisfaction and increase revenues. Ability to identify, develop, and close new sales opportunities. (Preferred)
- Networking Strong networking abilities to build and maintain professional relationships that support business objectives. (Preferred)
- At least 21 years of age
- Prior Education Sales or Education Experience (Required)
- Legally authorized to work in the United States
- Travel Required (Yes/No):Yes