Immediate Hiring: Healthcare Intake Specialist
Role Snapshot:
- Compensation: a competitive salary
- Location: Remote
- Position: Healthcare Intake Specialist
- Start Date: Immediate openings available
- Company: Workwarp
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100 % Remote High volume healthcare call center experience needed 6 month contract with possibility to extend 8-5 M-F EST Hours  Process a variety of requests, inquiries and transactions via phone, email, fax, and mail  Review requests to ensure accuracy  Support internal & external customers via phone or email  Document all pertinent information related to the call/inquiry, attach supporting information as applicable and if unable to resolve route to appropriate area for follow up as applicable  Gather and analyze data to provide feedback to Team Leads on employee development needs and/or specific providers requiring education on prior approval or pre-certification process  Screen inquiries to determine if authorization is required  Verify member benefits and eligibility and/or provider setup.  Maintain and update Service Requests and research incorrect or missing information.  Triage and assign all incoming inquiries in a timely, efficient manner throughout the day to appropriate staff  Perform Peer Audits monthly as required  Provide clinical review outcome notification to members and providers (verbal and written) Apply Job!Â
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