[Work From Home] Remote Insurance Follow-Up Representative
Position at a Glance:
- Company: Workwarp
- Position: Remote Insurance Follow-up Representative
- Location: Remote
- Compensation: a competitive salary
- Start Date: Immediate openings available
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Description A Remote Insurance Follow-Up Representative (MediCal) will be responsible for all collection functions for hospital and physician services. This primary responsibility of this position is account resolution which includes the following duties: reviewing accounts, following up with Medi-Cal and various insurance companies on claim status, gathering and submitting any missing... information, rebilling, appeals, and billing out secondary electronic or paper claims to all payers as needed. Duties/Responsibilities  Provide customer service to various healthcare contract customers  Prepare, research and collect from Medi-Cal and various contracted health insurance payers  Research remits and Explanation of Benefits (EOBs) for complete accurate payments or denials  Provide or arrange for additional information when needed  Submit corrected claims or appeals  Request appropriate adjustments, when required  Identify items that require client assistance  Gather payor trends and provide feedback  Other duties as assigned Required Skills/Knowledge  Medi-Cal experience required  EPIC experience preferred  Microsoft Office  Knowledge in government and non-government billing guidelines for facility/physician  Knowledge in account/claim status, resolution, and appeals process  Knowledge of the UB04 and HCFA forms  Excellent customer service and time management skills  High attention to detail required  Excellent verbal, written, and electronic communication skills required Education/Experience  High school diploma or General Education Development (GED) certificate required  One to Two years of college preferred  Minimum of three years of experience preferred  Prior medical billing and insurance collections or healthcare revenue cycle experience preferred Apply Job!Â
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