[PART_TIME Remote] Walgreens careers remote

Start your career journey with us! We have an easy-to-learn role for a Walgreens Careers Remote! Our Remote office provides a state-of-the-art and comfortable workspace. This position requires a strong and diverse skillset in relevant areas to drive success. Your contribution will be valued, with a compensation package starting at a competitive salary.

 

 

• Receives inbound calls and performs outbound calls to patients or physician's offices regarding orders for medications, pharmacy services and any other non-clinical inquiries.
• Adds or updates insurance and pharma information in patient's record, or collect insurance information and alert appropriate teams to update the patient's account.
• Creates patient activities as a reminder for the following tasks including but not limited to follow-up calls for patients, to initiate discharge of services, to contact a patient's doctor office, to mail a letter to a patient.
• Completes client and/or pharma-specific duties to satisfy the needs and expectations of customers.
• Works collaboratively on disease-focused teams to provide best-in-class customer service.
• Connects patients with pharmacists for counseling and clinical inquiries as required.
• Completes all additional special handling duties as assigned including but not limited to drug shipment notifications and Adverse Drug Event Reports.
• Escalates calls to clinicians, insurance verification teams, specialized teams as required.
• May work on special projects and/or programs, provide bi-lingual support and be cross-trained in other departments including but not limited to specialized, support, and new patient/enrollment teams as required.

 

Ready for an Easy Start?

This is a low-stress role with great rewards. If you're reliable and willing to learn, we want you. Apply now!