[Remote/WFM] Customer Service Agent - Water Utilities

Job Highlights:

• Start Date: Immediate openings available
• Position: Customer Service Agent - Water Utilities
• Company: Workwarp
• Location: Remote
• Compensation: a competitive salary

 

 

• Job: Bilingual Customer Service Agent - Water Utilities • Location: HTX 77429 • Pay: $18/hr • Schedule: M-F Day Shift 7:30AM - 4:30PM • Full Time, Temp to Hire!! • Great Benefits While Working With PrideStaff! • Reply Only If You Are Bilingual In Spanish/English And Have Experience In Water Utilities Industry* • Customer service: Assisting customers by phone, email, or in person. This can include answering questions about utility policies and programs, and handling complaints. • Billing: Processing customer payments, preparing bills, and making adjustments. • Work orders: Handling work orders for service disconnections, reconnections, and new orders. • Meter reading: Reading and recording meters and water usage. • Service turn on and off: Processing requests to turn water service on and off. • Account management: Establishing and maintaining customer accounts, and ensuring account information is accurate. • Database management: Inputting and querying databases to make financial adjustments and prorate changes. • Field work: Performing field work such as installing new meters, repairing leaks, and assisting with emergency repairs. • Special projects: Assisting with special projects and other related duties. Other responsibilities may include: • Verifying credit and deposit information • Reviewing customer correspondence • Providing information about community financial assistance resources • Reviewing income eligibility applications, tax returns, and transcripts • Instructing lower level employees • Transmitting and receiving radio communication to and from field personnel Apply now at www.pridestaff.com/houstonnw/jobsearch Compensation / Pay Rate (Up to): $18.00 - $18.00 Apply Job!

 

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