Lead Management Specialist (RF)

This is a remote position.

Work Schedule: Monday to Friday 8:00am to 5:00pm Sydney Time with 1 hour unpaid break.

Job Type: Full-time

Responsibilities:

Lead Generation & Outreach

• Navigate Melbournecouncil portalsto identify new project leads and potential architect partners
• Execute email outreach usingtemplates and SOPs, while craftingpersonalized responsesfor unique situations
• Maintain up-to-date and accurate records inGoogle SpreadsheetsandGo High Level CRM

Client Communication

• Communicate professionally and promptly with architects, stakeholders, and council contacts
• Use strong written English to adapt messaging beyond templates when necessary
• Proactively handle follow-ups and lead nurturing

Admin & Social Media Support

• Manage and update the company’sInstagram account
• Support additional administrative tasks as assigned
• Ensure file organization, inbox zero practices, and process compliance

Progress Reporting & Process Improvement

• Providedaily/weekly updateson outreach, responses, and new opportunities
• Identify inefficiencies and suggest improvements to existing workflows and tools
• Contribute to systematizing lead conversion strategies

Requirements

• Excellentwritten Englishand communication style suited to professional B2B environments
• Experience inclient service,virtual assistance, orlead management
• Familiarity withCRM platformsandGoogle Workspace
• Ability towork independently, take initiative, and manage time well
• Deepattention to detailand consistent follow-through
• Understanding ofAustralian construction industry culture
• Experience managingInstagram accountsfor a business
• Background in working witharchitects, builders, or council processes
• Knowledge of Canva or social content tools (Later, Buffer)

Independent Contractor Perks

• HMO Coverage in eligible locations
• Permanent work from home
• Immediate hiring
• Steady freelance job

Originally posted on Himalayas