Box Office Attendant-Ralph Engelstad Arena

Salary/Position Classification

• $17.00 hourly, Non-Exempt (Eligible for overtime)
• 5-20 hours per week
• 100% Remote Work Availability: No
• Hybrid Work Availability (requires some time on campus): No

Purpose of Position

This is a part-time, non-benefited position. Only UND students are eligible to be hired in this position. The Box Office attendant will sell tickets to various events during regular business hours and event hours.

Duties & Responsibilities

• Greets customers.
• Accepts money in the form of cash, and credit or debit cards for tickets purchased.
• Reconcile cash drawers and sales receipts.
• Process returns and exchanges according to company policy.
• Assists customers in resolving complaints or providing information.
• Answering the phone.
• Selling tickets using computer software
• Performs other related duties as assigned.

Required Competencies

• Excellent customer service skills.
• Good verbal communication skills.
• Ability to operate available technology, such as TicketMaster, Microsoft Office and email.
• Basic mathematical skills, as needed to make change and give refunds.
• Knowledgeable about company’s products and services, and customer-related policies.

Minimum Requirements

• Prolonged periods of sitting at a computer.
• Must be able to lift up to 15 pounds at times.
• May need to work nights, weekends, and holidays as requested.

In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the US and to complete the required employment eligibility verification form upon hire. This position does not support visa sponsorship for continued employment.

Preferred Qualifications

• Knowledge of Microsoft Office and e-mail required.

To Apply

For full consideration, applications must be received by the closing date and include the following materials: Please include in the application if you are currently or have in the past 12 months been employed with the University of North Dakota, the North Dakota University System or any other North Dakota State agency. If so, include which agency/department, as well as how many hours you work a week. Career Services is here to help students looking for student employment positions at UND by offering individual sessions that include resume, cover letter reviews, and interview preparation. Please schedule an appointment through Hawk Central or email us at [email protected].

Originally posted on Himalayas