Senior Business Analyst (Payments Compliance)

It’s an exciting time to be a Senior Business Analyst at People First Bank! Our team of Business Analysts are at the forefront of shaping the creation of a new bank by working on exciting and complex projects.

• Calling for Payment System integration and compliance experience (including payments, cards and financial crimes systems)
• Flexible work, fully remote or hybrid from our HO’s in Queensland or SA
• 12-month fixed-term contract - no daily or hourly rate contractors, please

About the role

We are now offering a unique opportunity for an outcome-driven Senior Business Analyst with technical experience with Payments System integration & Compliance projects, Financial Crimes. You will collaborate with multiple stakeholders to provide end-to-end ownership of requirements and user stories whilst coordinating and supporting problem solving activities that promote customer centric intuitive solutions. You will work collaboratively with business representatives, Scrum masters, Product Owners, and technology leads to add value and drive outcomes across the business. Furthermore, as a Business Analyst, you will actively contribute to the Community of Practice maturity across the team.

Your key responsibilities will include:

• Defining the payments and cards solution that for People First Bank
• Applying your knowledge of Australian banking regulations to satisfy our regulatory obligations
• Collaborating with design and frontline teams to understand problems our customers are experiencing.
• Partnering with key stakeholders to facilitate and support new and in-flight initiatives in ideation, discovery and delivery execution.
• Proven ability to successfully engage with business and technical stakeholders conduct scoping activities, creation of key story/requirements, customer reporting and process changes to understand the rationale for change and desired outcomes.
• Identifying risks, interdependencies and cross-functional business and technology impacts.
• Supporting the business with designing reporting and dashboards that will feed to downstream data and technology teams.

About you

You are a Senior Business Analyst with solid experience delivering technical Payments, Cards and Fraud integration and compliance projects.

Additionally, it’s essential that you have experience with one or more of the following:

• Experience in requirements management, utilizing Agile methodologies.
• Process analysis and documentation.
• Financial services industry experience.
• Customer centric Agile software development.
• Technical integration experience.
• In-depth understanding of IT Risk frameworks
• Solid technical ability in JIRA, and Confluence.
• SAFe or scrum certification.
• Completion of Analyst Certification such as BABOK, Lean Six Sigma is high regarded.

Why you’ll love working with us:

People First Bank – our new brand – says exactly what we’re all about: people. We're committed to supporting and growing our team and creating an outstanding work environment.

You’ll have access to financial and lifestyle benefits to support your success and individuality:

• Flexibility and hybrid working arrangements.
• Enhance your salary with discounts on banking, health insurance, and shopping across Australia.
• Advance your career with training, study support, and project opportunities.
• Competitive leave benefits that empower employees to take time for themselves and loved ones.
• Wellbeing support with our Employee Assistance Program, wellbeing leave, mental health app, and mental health ambassadors’ program.
• Make a difference with paid volunteering, Workplace Giving, and diverse community initiatives.
• Be recognised for your contributions through our peer-driven recognition program.

A bit about People First Bank:

In March 2023, People’s Choice and Heritage Bank merged to form Heritage and People’s Choice Limited - Australia's leading mutual bank. We are now on an exciting journey to bring together our products, services, and technology under a single brand - People First Bank.

We have over 700,000 members and 1,900 employees, with dual head offices in Adelaide and Toowoomba, an Australian-based contract centre and branches across five states.

With a vision ‘To deliver positive change through banking’, People First Bank serves members and contributes to the community, while offering an inclusive, flexible work environment. We’re big enough to make an impact; but agile enough to influence and do interesting work.

Apply online now:

If this sounds like you, this could be the next step in your career. Click 'Apply' now and submit your application, including a cover letter and current resume.

We are committed to diversity and inclusion and support candidate requests for adjustments to enable everyone to equitably participate in our selection process.

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Originally posted on Himalayas