Company Overview

Promise empowers utilities and government agencies to create flexible, affordable solutions for individuals struggling with debt. Our innovative approach to payment plans and relief distribution significantly improves enrollment and recovery rates, helping individuals clear debts faster and reducing delinquencies for our partners.

We treat people facing financial difficulties with respect and dignity, providing the tools and resources they need to thrive. Our team includes experts from companies like Palantir, Google, Stripe , and esteemed government leaders.

Backed by over $50 million in funding from top investors – such as Reid Hoffman, Howard Schultz, Michael Seibel, Y Combinator, 8VC, The General Partnership, First Round Capital, Kapor Capital, XYZ Ventures, and Bronze Investments – Promise has been recognized as one of Fast Company's "World's Most Innovative Companies of 2022,” “Forbes Next Billion-Dollar Startups 2024,” and Y Combinator’s #1 GovTech startup.

Role Overview

As a Senior Backend Software Engineer at Promise, you will be the driving force behind building and scaling the backend systems that power our innovative payment and financial services. Working closely with a dynamic team of front-end developers, product managers, and infrastructure engineers, you will ensure our systems are efficient, reliable, and scalable.

Your work will directly enable our mission to deliver flexible, affordable solutions that empower individuals to overcome financial challenges and achieve financial stability.

What You'll Do

• Architect and implement microservices that are robust, scalable, and efficient to support our payment and financial products.

• Spend at least 60% of your time hands-on coding, ensuring high-quality and maintainable code.

• Monitor, troubleshoot, and enhance the performance of our distributed systems to ensure high availability and reliability.

• Provide technical guidance and mentorship to junior engineers, fostering a culture of continuous learning and improvement.

• Collaborate with the infrastructure team to deploy and manage backend services on cloud platforms like AWS and GCP.

What Will Enable You

• BS/MS degree in Computer Science or equivalent field.

• A minimum of 7 years of experience developing production software, with a focus on backend systems.

• Passion for building, operating, and debugging distributed systems at scale. Boundless curiosity, autonomy, and a strong sense of accountability.

• Experience in the payments or fintech industry is a plus.

• Proficiency in microservices architecture and hands-on experience with relevant technologies. Experience with Node.js is a plus.

• Familiarity with cloud platforms (AWS, GCP) and a passion for building and debugging large-scale distributed systems.

Benefits and Work Environment

At Promise, we invest in our team’s well-being, growth, and sense of ownership.

• Equity for All: All full-time employees receive stock options to share in our company’s success.

• 100% Paid Health Coverage: We cover 100% of base medical, dental, and vision insurance plans for employees and their dependents.

• Flexible Hybrid Work: We collaborate in office at least three days a week to stay connected and aligned as a team.

Please note: Benefits are reviewed periodically and may be updated at the sole discretion of Promise.

Promise is an equal opportunity employer and does not discriminate against any applicant or employee because of race, color, religion, sex, sexual orientation, gender identity, national origin, disability, genetic information, age, or military or veteran status. Additionally, the Company complies with applicable state and local laws governing non-discrimination in employment in every jurisdiction in which it operates. Promise is committed to promoting diversity and inclusion in the workplace. We also provide reasonable accommodations to qualified individuals with disabilities, pregnant individuals, and those with sincerely held religious beliefs, in accordance with applicable laws.

Promise engages in US government contracts and restricts hiring to US persons, which includes US citizens and permanent residents (e.g., Green Card holders). Additionally, candidates must reside in the US.