AI Solutions Specialist

Multiverse is the upskilling platform for AI and Tech adoption.

We have partnered with 1,500+ companies in the US & UK to deliver a new kind of learning that's transforming today’s workforce.

Multiverse apprenticeships are designed for people of any age and career stage and focus on building critical AI, data, and tech skills. Multiverse learners have driven $2bn+ ROI for their employers, using the skills they’ve learned to improve productivity and measurable performance.

In June 2022, Multiverse announced a $220 million Series D funding round co-led by StepStone Group, Lightspeed Venture Partners and General Catalyst. With a post-money valuation of $1.7bn, the round makes the company the UK’s first EdTech unicorn.

But we aren’t stopping there. With a strong operational footprint and 800+ employees globally, we have ambitious plans to continue scaling. We’re building a world where tech skills unlock people’s potential and output. Join Multiverse and power our mission to provide equitable access to economic opportunity, for everyone.

The Opportunity

We are seeking a highly motivated and skilled AI Solutions Specialist to join our growing team. In this pivotal role, you will be instrumental in bridging the gap between business needs and advanced AI capabilities, driving the development and implementation of AI agents that automate workflows, optimize processes, and deliver tangible business value across our existing operations. You will work within cross-functional teams, bringing a strong technical background and a product-oriented mindset to solve complex challenges.

What You'll Do

• Support AI Solution Development: Design and build no-code AI solutions to automate and enhance business workflows. Evaluate and recommend suitable off-platform automation tools and technologies that align with our existing tech stack. Drive the execution of the automation roadmap, managing projects effectively to ensure timely delivery and alignment with agreed-upon goals. Help integrate AI agents and workflows into internal systems and digital products.

• Collaborate with Teams: Partner with business stakeholders and cross-functional teams to understand process challenges and identify areas for AI/automation. Attend discovery sessions and assist in translating business needs into technical tasks with mentorship from senior engineers.

• Prototype & Experiment: Participate in the development of proof-of-concept solutions using tools such as Zapier, LLMs, and no-code platforms. Experiment with new tools to advise whether they might be useful additions to our AI tech stack. Support testing and evaluation of solution performance.

• Automation & Integration: Contribute to scripting and automation workflows using Zapier, Cassidy and other no-code platforms to reduce manual effort and streamline processes. Help set up and maintain data pipelines and integrations between systems.

• Documentation & Learning: Maintain clear technical documentation on code, processes, and solution designs. Continuously improve your understanding of AI/ML, cloud tools, and automation platforms through team learning and personal development.

• Stay Curious: Stay informed on emerging AI tools and technologies, especially in Generative AI, workflow automation, and data processing.

What You’ll Bring

• 2+ years of experience in developing and deploying AI/ML solutions and automating workflows in a professional setting.

• Demonstrated experience in identifying and implementing operational efficiency improvements, ideally with a focus on off-platform automation within EdTech or similar online context.

• Strong proficiency using a range of GenAI, no-code and automation tools. (e.g., ChatGPT, GitHub Copilot, Claude, Zapier and others.

• A strong understanding of the capabilities of various GenAI and no-code tools relevant to automation (e.g., Zapier, UiPath, Power Automate) and scripting for integration.

• Understanding of basic data manipulation and cleaning techniques using tools like Pandas, SQL, or Excel.

• Strong problem-solving skills and a willingness to take initiative and learn from feedback.

• Effective communication and teamwork skills, with the ability to engage with technical and non-technical colleagues.

• Resilience and a growth mindset, enabling you to quickly transition between projects in a fast-moving organisation.

Benefits

• Time off - 27 days holiday, plus 5 additional days off: 1 life event day, 2 volunteer days, 2 company-wide wellbeing days (M-Powered Weekend) and 8 bank holidays per year

• Health & Wellness- private medical Insurance with Bupa, a medical cashback scheme, life insurance, gym membership & wellness resources through Wellhub and access to Spill - all in one mental health support

• Hybrid work offering - and the opportunity to take part in our work-from-anywhere scheme

• Team fun - weekly socials, company wide events and office snacks!

Our commitment to Diversity, Equity and Inclusion

We’re an equal opportunities employer. And proud of it. Every applicant and employee is afforded the same opportunities regardless of race, colour, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender, gender identity or expression, or veteran status. This will never change. Read our Equality, Diversity & Inclusion policy here.

Right to Work

Do you have the right to work in the UK? Unfortunately, at this time we cannot offer sponsorship for this role and we cannot consider overseas applications.

Safeguarding

All posts in Multiverse involve some degree of responsibility for safeguarding. Successful applicants are required to complete a Disclosure Form from the Disclosure and Barring Service ("DBS") for the position. Failure to declare any convictions (that are not subject to DBS filtering) may disqualify a candidate for appointment or result in summary dismissal if the discrepancy comes to light subsequently.