All roles

Technical Support Engineer (Sunday - Thursday schedule)

Remote · USA Full-time New today

We’re not just building better tech. We’re rewriting how data moves and what the world can do with it. With Confluent, data doesn’t sit still. Our platform puts information in motion, streaming in near real-time so companies can react faster, build smarter, and deliver experiences as dynamic as the world around them.

It takes a certain kind of person to join this team. Those who ask hard questions, give honest feedback, and show up for each other. No egos, no solo acts. Just smart, curious humans pushing toward something bigger, together.

One Confluent. One Team. One Data Streaming Platform.

About the Role:

We’re looking for self-motivated team members who crave a challenge and feel energized to roll up their sleeves and help realize Confluent’s enormous potential. Chart your own path and take healthy risks as we solve big problems together. We value having diverse teams and want you to grow as we grow - whether you’re just starting out in your career or managing a large team, you’ll be amazed at the magnitude of your impact.

What You Will Do:
  • Working with customers to resolve a wide range of issues with their Confluent deployments

  • Contributing to process development - we’re a small team, so we’re looking for people who want to help us lay the foundation for growing efficiently and with a best-in-class culture

  • Communicating with our core engineering team to provide real-time product feedback from the field

  • Improving product documentation and authoring knowledge base articles

  • Creating and reviewing product demos and internal tooling

  • Working closely with the team behind Apache Kafka!

What You Will Bring:
  • Excitement in learning about streaming data and becoming a domain expert in Apache Kafka

  • Experience in diagnosing, reproducing, and resolving customer issues

  • Desire to make customers successful through direct interaction.

  • Willingness to work Sunday to Thursday work schedule

  • Two out of these three: - Experience troubleshooting applications running on Linux (resource contention, network bottlenecks, etc.) - Operational knowledge of Java applications (stack, jmap, etc.) - Experience with at least one mainstream distributed system (e.g. Kafka, Hadoop, Cassandra, etc.)

Ready to build what's next? Let’s get in motion.

Come As You Are

Belonging isn’t a perk here. It’s the baseline. We work across time zones and backgrounds, knowing the best ideas come from different perspectives. And we make space for everyone to lead, grow, and challenge what’s possible.

We’re proud to be an equal opportunity workplace. Employment decisions are based on job-related criteria, without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other classification protected by law.

Apply to this Job

Related roles

Senior Account Manager

Remote · USA Full-time

Associate Director of Growth

Remote · USA Full-time

People Services Enablement Manager

Remote · USA Full-time

Senior Google Cloud Architect

Remote · USA Full-time

New Business & Partnerships Lead

Remote · USA Full-time

Senior Executive Advisor - Streaming Technologies

Remote · USA Full-time

Principal Machine Learning Engineer

Remote · USA Full-time

Director TikTok Shop

Remote · USA Full-time

Principal Product Manager

Remote · USA Full-time

Machine Learning Engineer

Remote · USA Full-time

[Work From Home] American Express Job Openings, Amex Careers

Remote · USA Full-time

Part-Time Evening Work From Home Data Entry Specialist – Flexible and Rewarding Opportunity at arenaflex

Remote · USA Full-time

Construction Project Manager, 2 Hour Learning (Remote) - $100,000/year USD

Remote · USA Full-time

Experienced Data Entry Clerk – Remote Opportunity for Career Growth and Flexibility

Remote · USA Full-time

VP Communications & Public Affairs, Disney Consumer Products

Remote · USA Full-time

Load and Unload Coordinator

Remote · USA Full-time

Experienced Customer Support Specialist – Virtual Chat Moderator for arenaflex

Remote · USA Full-time

Work at Home No Experience Chat Support – Entry Level

Remote · USA Full-time

High Performer im Finanzvertrieb (m/w/d) – 80.000€ im 1. Jahr | 120.000€+ Perspektive

Remote · USA Full-time

Remote Customer Service Representative – arenaflex – Home‑Based Client Support Specialist for Global Cardholder Experience

Remote · USA Full-time