Atlassian Administrator

Remote · USA Full-time New today

We are a leading trading platform that is ambitiously expanding to the four corners of the globe. Our top-rated products have won prestigious industry awards for their cutting-edge technology and seamless client experience. We deliver only the best, so we are always in search of the best people to join our ever-growing talented team.

We are looking for anAtlassian Administrator with Jira Assets expertise to ensure efficient IT asset management, including SaaS, software, hardware, and cloud services.

Responsibilities

User & Access Management: Manage user accounts, roles, and permissions for Jira and Confluence.

Support & Troubleshooting: Provide technical support and resolve user issues.

Atlassian Solutions Implementation: Gather requirements, analyze impact, and implement solutions.

Jira Administration: Design, configure, and maintain Jira projects with custom settings. User Requests Handling: Manage and resolve Atlassian-related requests per internal policies.

Documentation & Compliance:Maintain internal documentation and ensure system compliance with security policies.

Upgrades & Integrations: Plan and execute upgrades, bug fixes, migrations, and integrations.

System Audits & Backups: Conduct audits and manage backup/archiving for Jira and Confluence.

Custom Reports & Dashboards: Create tailored reports and dashboards.

Jira Assets Management: Implement and maintain Jira Assets for SaaS, software, hardware, cloud services, etc.Configure asset schemas and automate asset lifecycle management. Integrate Jira Assets with IT and business systems.

Requirements

Proficiency in Atlassian administration (min 3 years of experience), from product to organization level, including user management, project configuration, and plugin management

Expert knowledge of Atlassian ecosystem strucuture and the dependencies between its various elements

Experience in implementing Jira Service Management solutions Jira Assets experience (implementation and support)

Expertise in Automation for Jira

Strong understanding of SLA, planning and time management.

Ability to work independently and as part of a team

Excellent troubleshooting and problem-solving skills

Strong interpersonal and analytical skills

Excellent communication skills, plus confident spoken and written English.

Nice to have

Atlassian certifications

Familiarity with ITIL

Experience in asset management using JSM Assets

Experience with ScriptRunner plugin

Experience with the Cloud version of Atlassian products

What you will get in return

Competitive Salary:We believe great work deserves great pay! Your skills and talents will be rewarded with a salary that makes you feel valued and motivated.

Work-Life Harmony:Join a company that genuinely cares aboutyou—because your life outside of work matters just as much as your time on the clock.#LI-Hybrid,

Annual Performance Bonus:Your hard work doesn’t go unnoticed! Celebrate your achievements with a well-deserved annual bonus tied to your performance.

Generous Time Off:Need a breather? Our annual leave policy lets you recharge and enjoy life outside of work without a worry.

Employee Referral Program:Love working here? Share the love! Bring your talented friends on board and get rewarded for growing our awesome team.

Comprehensive Health & Pension Benefits:From medical insurance to pension plans, we’ve got your back. Plus, location-specific benefits andperks!

Workation Wonderland:Live your digital nomad dreams with 30 extra days to work remotely from anywhere in the world (some restrictions apply). Adventure awaits!

Volunteer Days:Make a difference! Take two additional paid days each year to support causes you care about and give back to the community.

Additional Information

Be a key player at the forefront of the digital assets movement, propelling your career to new heights!Join a dynamic and rapidly expanding company that values and rewards talent, initiative, and creativity.Work alongside one of the most brilliant teams in the industry.

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Atlassian Administrator

Responsibilities

Requirements

Nice to have

What you will get in return

Additional Information

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