Manager Business Development

Dayforce is a global human capital management (HCM) company headquartered in Toronto, Ontario, and Minneapolis, Minnesota, with operations across North America, Europe, Middle East, Africa (EMEA), and the Asia Pacific Japan (APJ) region. Our award-winning Cloud HCM platform offers a unified solution database and continuous calculation engine, driving efficiency, productivity and compliance for the global workforce. Our brand promise - Makes Work Life Better TM- Reflects our commitment to employees, customers, partners and communities globally. Location: Work is what you do, not where you go. For this role, we are open to remote work and can hire anywhere in the United States About the Opportunity The Manager of Revenue Development for Customer Base plays a critical role in growing and deepening our relationships with existing customers across the Dayforce platform. This leader is responsible for building, developing, and managing a high-performing Revenue Development team that focuses on expansion pipeline creation—leveraging inbound, outbound, and account-based strategies to identify and qualify cross-sell and up-sell opportunities. Reporting to the VP of Revenue Development and partnering closely with the GVP of Customer Base Sales, Sales DVPs, and GTM and Marketing teams, this role helps drive pipeline and annual contract value (ACV) growth from our installed base. The ideal candidate combines strategic thinking with operational rigor and is passionate about delivering customer value and growth through data-driven processes, people development, and cross-functional collaboration. What You’ll Get to Do • Build and lead a top-tier Customer Base Revenue Development team to drive expansion across our customer portfolio • Develop and execute strategies for identifying and qualifying expansion opportunities in partnership with Customer Base Sales and Customer Success teams • Foster a culture of performance, customer-centricity, innovation, and collaboration within the CB Revenue Development team • Standardize and continuously improve operating models, enablement programs, tooling, and reporting • Define and track key metrics for performance, pipeline health, and conversion from MQL-to-SQL-to-Opportunity within the customer base • Collaborate with Marketing and Product teams to align campaigns and messaging to customer needs and lifecycle stages • Own onboarding, development, and retention of Revenue Development Representatives (RDRs) focused on the CB segment, including structured 30-, 60-, and 90-day onboarding plans • Activate a data-first approach to coach and optimize individual and team performance • Drive coordination with Account Managers and Customer Success Managers to surface timely, relevant opportunities for growth • Design and implement scalable systems for territory coverage, lead management, and outreach prioritization • Maintain tight SLAs with Sales and Marketing leadership to ensure timely and high-quality handoffs of qualified opportunities • Ensure CB pipeline targets are met and continuously exceeded through repeatable and scalable execution Skills and Experience We Value • 4–8 years of experience in B2B sales, revenue development, or inside sales, with at least 2+ years in a leadership capacity • Proven success building and leading high-performing teams focused on customer expansion, cross-sell, or renewal pipeline generation • Familiarity with software/SaaS business models and sales cycles, especially within existing customer ecosystems • Deep understanding of customer lifecycle stages, account development strategies, and buyer engagement best practices • Strong ability to interpret and act on data to optimize performance and forecast pipeline contribution • Familiarity with sales and marketing technology stacks (Salesforce, Outreach, 6sense, Marketo, etc.) • Demonstrated ability to work cross-functionally and influence without authority • Experience working in HCM, HRIS, or similar enterprise software is a plus • High energy, detail-oriented, and passionate about team growth and customer impact What’s in it for you Dayforce is fueled by the diversity of our talented employees. We are an equal opportunity employer and consider and embrace ALL individuals and what makes them unique. We believe our employees should be happy and healthy, with peace of mind and a sense of fulfillment. We encourage individuals to apply based on their passions. Dayforce encourages personal and professional growth. We offer excellent time away from work programs, comprehensive wellness initiatives and recognition through competitive pay and benefits. With a commitment to community impact, including volunteer days and our charity, Dayforce Cares we provide opportunities for you to thrive both in your career and personal life. Our focus is not just on your job but on supporting you to be the best version of yourself. About the Salary Ranges Please note that the salary range mentioned in this job description should serve simply as a guide. The final compensation offered may vary based on a variety of factors, including bonuses and/or incentives, or a candidate’s experience, skills, budget and location. Our company is committed to providing a fair, equitable, and competitive package that reflects the value an individual brings to the organization. Fraudulent Recruiting Beware of fraudulent recruiting. Legitimate Dayforce contacts will use an @dayforce.com or @Ceridian.com email address. We do not request money, checks, equipment orders, or sensitive personal data during the recruitment process. If you have been asked for any of the above, or believe you have been contacted by someone posing as a Dayforce employee, please refer to our fraudulent recruiting statement found here: https://www.dayforce.com/be-aware-of-recruiting-fraud

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