Sr. Experiential Director (Travel/Hospitality Client)
About the position We are seeking a dynamic and highly skilled Sr. Experiential Director to lead a global hospitality-focused program for one of our high-profile clients in the travel and hospitality industry. This role involves managing and executing multiple hosted experiences across various markets worldwide while collaborating with global teams, vendors and partners. You will be at the forefront of delivering exceptional hospitality experiences for our client's exclusive programs, ensuring that every event and guest interaction reflects a 'gold standard' of service. As the Sr. Experiential Director, you will manage a cross-functional team, oversee logistical planning, and ensure flawless execution of events. If you are a passionate, organized leader with solid production knowledge and an ability to manage complex, multi-market experiences, we want you to be part of our team!
Responsibilities
- Serve as the day-to-day contact for the client regarding all logistics related to the guest experience, ensuring seamless communication and execution of event plans.
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- Lead and empower project teams across multiple countries, managing events in nearly 20 markets concurrently while ensuring high standards of hospitality.
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- Work closely with the client's interagency partners and third-party vendors to fulfill activation plans and secure high-quality, reliable event partners.
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- Oversee all aspects of event pre-planning, including vendor vetting, contract negotiation, activation plans, and creating key communication documents (e.g., Work Plans, Event Guides, Event Overviews).
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- Collaborate with the client to develop strategic execution plans and make program recommendations to support their goals and objectives.
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- Manage all logistical details, including budget oversight, vendor management, and event execution, ensuring all projects run smoothly and on time.
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- Lead quality control of client-facing communications and project management materials to ensure the highest level of accuracy and professionalism.
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- Foster strong relationships with clients as a trusted advisor, providing feedback, recommendations, and project guidance.
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- Travel as needed for domestic and international events, including nights and weekends, to ensure event success and client satisfaction.
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- Assist with additional projects as assigned, including sponsorship evaluations, competitive reviews, property research, and other administrative tasks as needed.
Requirements
- 8-11 years in hospitality and event production, with a proven track record of successfully managing complex, multi-market programs.
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- Exceptional organizational skills with the ability to manage multiple projects simultaneously, ensuring all deadlines and requirements are met.
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- A deep understanding of delivering high-end, curated hospitality experiences for diverse audiences, with a keen attention to detail and guest satisfaction.
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- Strong leadership abilities, with experience managing teams and fostering a collaborative and motivated work environment.
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- Excellent communication skills with the ability to effectively interact with clients, vendors, and cross-functional teams at all levels.
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- A self-starter who thrives in a fast-paced environment and is adaptable to changing demands and priorities.
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- Willingness and ability to travel frequently for events (domestic and international), including nights and weekends.
Nice-to-haves undefined
Benefits
- Unlimited PTO policy - we understand you need time for play!
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- Competitive medical/dental/vision insurance plans with FSA/HSA and Dependent Care FSA options.
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- Pet Insurance for those who need it too!
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- Generous Family and Parental Leave Policy (12 weeks) with eligibility extended to all parents regardless of gender or primary/secondary caregiver status.
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- Access to our parent company (IPG) Savings plan (401K program) with company match as well as an Employee Stock Purchase Plan (ESPP).
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- Pretax Transportation/Commuter Benefits and Parent Travel Program.
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- Dedicated Mental Health resources including Headspace membership, Employee Assistance Program (CCA), and more.
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- Discount portal for everyday goods and services.
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- Employee Resource Groups and Inclusive Diversity Programming and Initiatives.
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- Personal Development programs.
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