Bilingual Health Educator- Evernorth- El Paso, TX
About the position Evernorth Direct Health is dedicated to providing personalized wellness services to our customers directly at their place of employment. As a Bilingual Health Educator, you will play a crucial role in our Custom Coaching program, which connects employees with highly skilled wellness coaches for face-to-face sessions. Our approach is holistic, focusing on helping employees set and accomplish their health goals, manage chronic conditions, and encourage healthy behaviors. In this position, you will provide onsite coaching and support to customers, identifying their health education needs through targeted health assessment activities. You will refer customers to other Cigna Evernorth clinical programs or client-specific programs as clinically appropriate. Collaboration is key; you will work with customers to establish health improvement plans, set personalized evidence-based goals, and support them in achieving these goals. Empowering customers to take an active role in their health outcomes is a fundamental aspect of this role. You will also assist customers in overcoming barriers to better health and lead various health and wellness promotional activities, including group coaching, wellness challenges, and health-related seminars. Additionally, you may perform biometric screenings, such as finger sticks, blood pressure checks, and body composition assessments. Utilizing biometric values and motivational interviewing techniques, you will collaborate with customers to drive improvements in clinical outcomes. Your support will extend to health-related site events, including open enrollment, wellness committee facilitation, flu shot events, and health fairs. Collaboration with matrix partners will be essential to support the overall health and wellness strategy aligned with your client.
Responsibilities
- Provide onsite face-to-face customer coaching and support.
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- Identify customer health education needs through targeted health assessment activities.
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- Refer customers to other Cigna Evernorth clinical programs or client-specific programs as clinically appropriate.
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- Collaborate with customers to establish health improvement plans and set personalized evidence-based goals.
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- Empower customers to become active participants in their own health outcomes.
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- Assist customers in overcoming barriers to better health.
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- Lead and support a variety of health and wellness promotional activities, such as group coaching, wellness challenges, and health-related seminars.
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- Perform biometric screenings, including finger sticks, blood pressure, and body composition assessments.
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- Utilize biometric values and motivational interviewing techniques to improve clinical outcomes.
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- Provide support for health-related site events, including open enrollment, wellness committee facilitation, flu shot events, and health fairs.
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- Collaborate with matrix partners to support the overall health and wellness strategy for aligned clients.
Requirements
- Bilingual in Spanish required.
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- Strong clinical skills with at least 3 or more years of experience in the health and wellness field.
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- At least 1 or more years of health coaching/health education experience.
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- Current ACLS/BLS/CPR/AED Certification.
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- High energy level with dynamic presentation skills.
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- Positive role model in demonstrating healthy behaviors.
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- Passion for health improvement.
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- Ability to work independently.
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- Customer-centric focus.
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- Ability to proactively collaborate professionally with clients and other matrix partners.
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- Understanding and ownership of a variety of clinical targets and outcome measurements.
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- Proven administrative abilities with strong computer and software application skills.
Nice-to-haves
- Chronic disease management experience.
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- Motivational interviewing training/experience.
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- Smoking cessation and diabetes experience.
Benefits
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