Remote Manager, Design Services at Wayfair - Full-Time Opportunity

Join our innovative team at Wayfair and take your career to the next level as a Remote Manager, Design Services! We're seeking a highly motivated and experienced professional to lead our team of virtual design sales experts in creating exceptional customer experiences. As a key member of our team, you will drive sales growth, customer satisfaction, and revenue targets while fostering a culture of innovation and excellence.

Wayfair is committed to providing a dynamic and supportive work environment that encourages collaboration, creativity, and professional growth. As a Remote Manager, Design Services, you will have the opportunity to work with a talented team of design professionals, industry-leading technology, and a comprehensive benefits package.

Job Details:

• Hiring Organization: Wayfair
• Post Name: Manager, Design Services
• Qualifications: Bachelor's Degree in Interior Design or a related field
• Industry: Private
• Employment Type: Full-Time
• Work Hours: 8 hours per day
• Salary: $27 per hour
• Locations: Dallas, USA (remote work arrangement)

Job Description:

As a Remote Manager, Design Services, you will be responsible for:

• Leading and developing a team of virtual design sales experts to meet or exceed sales, customer satisfaction, and revenue targets
• Providing guidance and expertise on interior design processes, including evaluating mood boards, customizations, and provider communications
• Driving process improvements, tooling, and construction to enable designers to succeed
• Responding to customer requests, inquiries, or complaints in a professional and courteous manner
• Collaborating with senior leadership and cross-functional teams to address employee issues and drive business results
• Establishing new workflows, testing new software, and building scalable processes
• Building strong relationships with providers and cross-functional partners
• Representing Wayfair with a positive and professional attitude at all times

Requirements:

• Bachelor's Degree in Interior Design or a related field
• 3+ years of sales experience (preferably in a design-related environment)
• 3+ years of management experience
• Experience with Salesforce and design tools (AutoCad/Revit/other)
• Ability to manage and motivate a virtual distributed team
• Passion for exceptional customer service and drive to exceed sales targets
• Strong organizational, self-motivation, communication, and relationship management skills
• History of thriving in a fast-paced and changing environment
• Proven ability to learn new software programs quickly

What We Offer:

• Dedicated private workspace (Wayfair provides necessary computer equipment)
• Opportunities for professional growth and development
• Comprehensive benefits package
• Support for employees with disabilities

We Want to Hear From You!

If you're a motivated and experienced design professional looking for a new challenge, don't hesitate to apply. Join our team and let's build the future together!