Implementation Specialist (Select EMR) - Remote Opportunity in the USA

Join Nextech, a leading provider of specialty healthcare technology solutions, and be part of a dynamic team driven by our iCREATE values: Integrity, Collaboration, Respect, Empowerment, Accountability, Trust, and Excellence. As an equal opportunity employer, we welcome applications from diverse candidates and offer a comprehensive range of benefits to support your career and well-being.

We are seeking an experienced Implementation Specialist to conduct implementation activities, including remote training calls, super user training, go-live support, and post-go-live optimization. As a key member of our team, you will be responsible for issue investigation, creative problem-solving, and training clients and internal staff as needed.

Job Summary:

• Conduct client training and preparation for Go Live events using Nextech's standard implementation methodology
• Complete practice assessments and workflow analysis guided by industry best practices
• Instruct clinical and non-clinical staff on the use of software applications
• Train staff in individual and group settings using a variety of teaching strategies
• Complete administrative tasks to keep stakeholders informed about assigned implementation projects
• Carry out additional responsibilities as assigned based on business needs

Requirements:

• 3+ years of experience in the Healthcare IT industry, specifically software implementation
• Ability to cultivate strong relationships and influence behavior
• Excellent verbal and written communication skills
• Excellent time management and organization skills
• Proven ability to solve problems creatively

Preferred Qualifications:

• Knowledge of or applicable experience in one of Nextech's main medical specialties
• Knowledge of medical clinic workflow
• Understanding of HIPAA and PHI
• Background in insurance billing
• Bachelor's degree in a related field

Total Rewards:

• 5 free mental health counseling sessions annually
• Flexible Time Off: take time off when you need it without worrying about available hours
• 10 paid holidays + 1 floating holiday
• Generous annual bonus opportunity
• iCREATE Employee Recognition Program
• Comprehensive insurance plans (medical, dental, vision)
• Wellness Program with discounts on medical premiums
• Health Savings Account and Flexible Spending Account
• Volunteer Time Off and 100% Company-Paid Parental leave
• 401(k) with Employer Match and 100% Company-Paid Life Insurance and Short/Long Term Disability Insurance
• Company-Sponsored 529 College Savings Plan and Corporate Discounts on Retail, Travel, and Entertainment
• Pet Insurance options

Working Environment/Physical Demands:

This is a remote position with occasional long-distance or air travel (up to 5%). You will work primarily on a laptop and computer monitor and/or on the phone, with periods of stress possible.

Expected salary: Competitive

Location: USA

Apply Now to join our team and take the first step towards a rewarding career with Nextech!