Backend Software Engineer (Java)

About Zowie:

At Zowie, we’re revolutionizing how businesses interact with their customers. We’re creating a future where AI Agents handle 100% of customer interactions—delivering instant, personalized, and exceptional experiences.

We believe AI Agents represent the next major technological shift, and Zowie is positioned to lead the charge. Leading consumer brands like GetYourGuide, DocMorris, Monos, Monica Vinader, Decathlon, InPost already trust our AI Agents to be on the front line of their customer care efforts, handling millions of conversations monthly.

What you'll do:

You’ll join our Java team that works on the challenging goal of building a low-latency central message delivery platform. The end goal is to easily connect Zowie with different channels such as Facebook, Whatsapp, and others. A lot of exciting work awaits - designing our systems with reliability, performance, and extensibility in mind.

Despite being a compact team, we efficiently manage and enhance a sophisticated system comprising over 100 microservices, predominantly coded in Scala and Java. These microservices communicate synchronously through gRPC, handle asynchronous calls via Kafka, expose GraphQL to the frontend, and leverage databases like PostgreSQL, Mongo, ElasticSearch, or Redis. We believe in automatic tests, and use of Ports and Adapters practices in our services.

At Zowie, our engineering ethos is centered around the tangible impact our work has on our users. It's not just about meeting predefined requirements. It's about having a substantial influence on the overall solution. We believe in the empowerment of our engineers to contribute not only to code but also to the strategic decisions that shape our product. This requires a holistic understanding of the business, the product, and the technology at play. Your expertise will enable you to connect the dots and provide valuable insights to guide the best course of action.

Autonomy and meritocracy are at the core of our values. We champion the idea that sound arguments should prevail. As part of the team, you'll be instrumental in shaping end-to-end solutions, influencing architecture decisions, and proposing crucial enhancements to our engineering practices.

Our daily routine aligns with industry standards, including regular planning sessions, standups, timely code reviews, and close collaboration with fellow engineers. We value efficiency and therefore the only constant you should expect is Retrospective. Everything else is being constantly adjusted to fit the changing needs.

We are happy to be fully transparent with you; tell us what you'd like to know!

AI-native culture:

Our team embraces AI as a fundamental part of how we work - not just for speed, but for creativity, documentation, and scale. We’re looking for someone who’s excited to develop within this space and contribute to such culture by bringing ideas to the table, and continuously evolving their approach to leverage emerging tools.

We are:

• Ambitious and innovative. We never settle. We always look for better ways of doing things.

• Like a sports team. We take ownership of our work and believe in personal accountability. At the same time, we work together, support each other, and focus on winning as a team.

• Unafraid of change. The market we're in is changing rapidly and we thrive in this ever-evolving environment.

• Growing fast. You’ll have a lot of autonomy and impact as we grow.