Operations Analyst (International)

About PermitFlow

PermitFlow is building AI agents for the $1.6T construction industry. We’re creating the leading pre-construction platform, starting with the $12B permitting market.

Our platform automates the slow, manual permitting process for builders, handling everything from jurisdiction research to application preparation, submission, and real-time tracking. By turning fragmented regulations and workflows into structured, intelligent systems, we help contractors move faster, reduce risk, and scale with confidence.

We've raised over $36.5M with Kleiner Perkins leading our Series A, with participation from Initialized Capital, Y Combinator, Felicis Ventures, and Altos Ventures. Our backers include founders and executives from OpenAI, Google, Procore, ServiceTitan, Zillow, PlanGrid, Uber, and more.

We are a team of architects, engineers, permitting experts, and product builders who know the pain of pre-construction firsthand and are committed to solving it. Demand is growing faster than we can keep up, and we’re looking for top talent to help us scale.

✅ What You’ll Do:

• Process Coordination & Compliance

  • Manage Workflows: Oversee the lifecycle of tasks and projects, including gathering information, completing necessary steps, and ensuring submissions or deliverables are properly handled.

  • Ensure Accuracy & Standards: Verify that all required information and documentation meet established guidelines and expectations.

  • Monitor Progress & Follow-Ups: Track the status of ongoing tasks, proactively address delays, and facilitate timely completion.

  Communication & Customer Support

  • Point of Contact: Serve a supporting liaison for stakeholders, providing updates on timelines, requirements, and progress.

  • Communication Responsibilities:

    • Communicate with 3rd parties through phone calls and emails

    • Address inquiries and concerns professionally

    • Generate reports to keep teams and stakeholders informed.

  Project & Task Management

  • Maintain Workflow Efficiency: Ensure tasks align with established service levels and deadlines.

  • Workspace Organization:

    • Assign and manage access to relevant tools and resources.

    • Adjust timelines and address critical tasks as needed.

    • Keep progress updates current.

  • Support Operations:

    • Assist in transitions and handovers.

    • Contribute to presentations and documentation as needed.

    • Maintain accurate records and reports.

  Optimization & Continuous Improvement

  • Streamline Processes: Identify opportunities to improve workflows, remove bottlenecks, and enhance efficiency.

  • Skill Development: Expand knowledge of industry tools and best practices to improve overall effectiveness.

✅ What You Need:

• A fast and reliable internet connection is required. Back up connection is recommended.

• Laptop or Desktop with no less than 8 GB RAM, minimum of Intel Core i5 processor or equivalent.

• A quality video camera is recommended for Zoom meetings

• Noise cancelling microphone

Qualifications & Fit:

• Excellent Communication: Strong proficiency in English, both written and spoken.

• Organizational Skills: Ability to manage multiple tasks, deadlines, and team needs efficiently.

• Time Management: Ability to prioritize tasks effectively, manage multiple projects simultaneously, and meet deadlines consistently.

• Problem-Solving: Proactive in identifying challenges and implementing effective solutions.

• Team Collaboration: Strong interpersonal skills to ensure alignment and smooth teamwork.

• Tech-Savvy: Proficient in project management tools, including AI-driven optimizations.

• Attention to Detail: Ensures quality control and adherence to project goals.

• Adaptability: Comfortable navigating a fast-paced environment and handling diverse tasks.

Check out this page to listen to what some of our international members have to say about working at PermitFlow!

Originally posted on Himalayas