Revenue Operations Associate

At SmartBear, we believe building great software starts with quality—and we’re helping our customers make that happen every day. Our solution hubs—SmartBear API Hub, SmartBear Insight Hub, and SmartBear Test Hub, featuring HaloAI, bring visibility and automation to software development, making it easier for teams to deliver high-quality software faster. SmartBear is trusted by over 16 million developers, testers, and software engineers at 32,000+ organizations – including innovators like Adobe, JetBlue, FedEx, and Microsoft.

Revenue Operations AssociateThe Revenue Operations Associate will support the Revenue Operations Managers with daily operations of our sales systems and compensation processes, ensuring that our go-to-market (GTM) teams have the accurate data and tools they need to perform at their best. This role will work closely with sales, finance, and compensation teams to manage quotas, make timely adjustments, fulfill reporting needs, and maintain the integrity of Salesforce. The ideal candidate has strong technical skills in Salesforce and Excel, a keen eye for detail, and enjoys working with data to solve real-world business problems.

Responsibilities

• Perform Salesforce updates, ensuring the data structure and configuration support day-to-day operations
• Monitor and maintain data accuracy across sales systems
• Maintain and optimize Salesforce.com reports and dashboards for operational needs
• Partner with sales, finance, and compensation teams to set and maintain sales quotas and process compensation plan adjustments
• Support quota and performance tracking through accurate and timely reporting

Qualifications

• 1–2 years of relevant Revenue Operations experience (Sales Ops)
• Strong aptitude for understanding technology, data models, and business processes
• High proficiency with Salesforce.com reporting and dashboards
• Advanced skills in Excel (pivot tables, formulas, data analysis)
• Familiarity with Tableau or similar BI tools
• Bachelor’s degree required

Nice-to-Haves

• Experience with quota-setting and compensation plans

Why you should join the SmartBear crew

• You can grow your career at every level.
• We invest in your success as well as the spaces where our teams come together to work, collaborate, and have fun.
• We love celebrating our SmartBears; we even encourage our crew to take their birthdays off.
• We are guided by a People and Culture organization - an important distinction for us. We think about our team holistically – the whole person.
• We celebrate our differences in experiences, viewpoints, and identities because we know it leads to better outcomes.

Did you know?

• Our main goal at SmartBear is to make our technology-driven world a better place.
• SmartBear is committed to ethical corporate practices and social responsibility, promoting good in all the communities we serve.
• SmartBear is headquartered in Somerville, MA with offices across the world including Galway Ireland, Bath, UK, Wroclaw, Poland and Bangalore, India.
• We’ve won major industry (product and company) awards including B2B Innovators Award, Content Marketing Association, IntellyX Digital Innovator and BuiltIn Best Places to Work.

SmartBear is committed to creating an inclusive workplace for employees where all individuals are treated with respect and dignity. We are an equal opportunity employer and make employment decisions based on merit, qualifications, and business needs. We do not discriminate on the basis of race, color, religion, sex, national origin, age, gender, disability, veteran status, sexual orientation, or any other protected status under applicable laws. We are dedicated to fostering a workplace that reflects a diversity of thought and experience as well as our values of being smart, open, driven, accountable, and curious.

#LI-AS1