Senior Administrative Analyst l Country Growth

At EBANX, you’ll help expand access to payments and technology in some of the world’s most dynamic markets. We’re a unicorn-status fintech, AI-powered, and scaling fast across 29 countries and counting.

Our platform connects leading global companies to more than 1 billion consumers, enabling seamless cross-border payments where it matters most. We build with purpose, move with speed, and create solutions that are both innovative and inclusive.

If you’re looking to be part of a company that’s transforming the future of payments with clarity, ambition, and real-world impact — we’d love to meet you.

In the corporate areas, we work behind the scenes to ensure everything runs smoothly. We provide the strategic support that keeps EBANX connected, efficient, and ready to grow. From technology to finance, every team collaborates to enable projects and turn challenges into opportunities.

We are searching for a Senior Administrative Analyst who will be responsible for supporting teams in Mexico, Colombia, Central America and Caribbean on important operational tasks driving business efficiency. This includes, but is not limited to: managing administrative duties, local campaigns, monitoring fees, benchmarking local data via local relationships and market intel. It is important to have a solid background in the financial, payments, eCommerce and tech industries; and proven established relationships within the local payments ecosystems.

Besides conquering the world, your activities will be

• Own administrative tasks: support invoice processing, purchasing processes, vendor payments, coworking bookings, vacation trackers, expenses, sending legal agreements templates and NDA's, and other administrative tasks to ensure smooth local and financial operations;
• Ensure operational process flows and SLAs are correctly set up and instituted with local partners;
• Monitor fees (e.g., chargeback, retry), manage cost inputs in internal databases, support merchant category code (MCC) validation and value added costs;
• Support compliance with card scheme and regulatory mandates, track scheme rules, create follow-up action plans with Product/Regulatory, ensuring EBANX and merchant readiness for new mandates and changes;
• Manage and support marketing campaigns with local providers / partners, global merchants, and internal stakeholders;
• Support Country Managers with street intel (product, regulatory, performance), leveraging strong local relationships with partners and providers.

What’s mandatory

• Native Spanish and Advanced English.
• Based in Mexico City, open to remote and hybrid work environments (within CDMX).
• Solid background in the financial, payments, eCommerce, or tech industry.
• Proven experience working in project groups within the financial/payments sector, in regional and/or global environments.
• Resourceful, dependable, and results-driven.
• Demonstrated ability to identify and resolve issues, leading to thoughtful recommendations and actionable plans.Strong prioritization skills and ability to maintain structure under pressure.
• Self-motivated and comfortable operating in a constantly evolving, dynamic environment.
• Strong local market network in payments, with the ability to leverage these relationships to obtain market intelligence.
• Demonstrated ability to work cross-functionally in complex, fast-paced environments, adapting quickly to shifting priorities.
• Must be highly hands-on, flexible, and proactive — a true problem-solver who is not afraid to roll up their sleeves.
• Exceptional organizational skills, with the ability to manage multiple markets and projects simultaneously with speed and accuracy.
• Excellent interpersonal and communication skills; a clear and effective team player.

If you are ready to take on the challenge of leading our market expansion in the North Cone of Latin America, we would love to hear from you!

EBANX offers

• WAVES Program: Annual bonuses based on the company’s performance.
• Meal/Food Allowance: Credit provided on a flexible benefits card.
• EBANX Education: Financial support for undergraduate, graduate, and MBA programs to support your professional growth.
• EBANX Skills: Budget dedicated to workshops, courses, and certifications to encourage your continuous development.
• Language Classes: Spanish, English, and Portuguese lessons for your personal and professional development.
• EBANX Health: Comprehensive medical and dental plans fully covered for the employee, plus subsidies for dependents to take care of your and your family’s well-being.
• EBANX Family: Childcare assistance, extended parental leave for caregivers, and support programs for pregnant employees and children.
• Life Insurance: Fully paid by EBANX.
• Transportation: Parking assistance or transportation vouchers, depending on your needs.
• EBANX Flexible: A special day off on your birthday, semi-flexible working hours (8 hours/day, Monday to Friday), and year-end recess between Christmas and New Year’s without affecting your vacation days.
• EBANX Play: Well-being program including access to Wellhub, e-Sports, and partnerships with SESC.
• Blue Club: Exclusive discounts at bakeries, restaurants, stores, courses, and more.

Follow us on LinkedIn and check out our Instagram to learn more about the #ebanxlife.