People Operations Specialist

Enable Internet businesses to sell across borders

We’re tackling a key challenge for all Internet businesses today: navigating the changing landscape of tax. In the last few years, software businesses have gone from not having to worry about sales tax, to needing to monitor their exposure, calculate local sales tax rates, and file returns in over 20 US states and many countries worldwide.

So much of our economy today and tomorrow exists online. The internet economy has grown 6x over the last 10 years and software development productivity is only positioned to accelerate. Companies should be able to transact with customers everywhere. Anrok is building the tools behind the scenes that make compliant digital commerce a reality for companies big and small.

Anrok connects with billing and payment systems to automate sales tax compliance end-to-end. We have raised over $50M from leading investors like Sequoia, Index, and Khosla Ventures.

We're looking for a detail-oriented People Operations Specialist to join our HR team where you'll work across the full employee experience. You'll help us streamline processes and execute the important stuff with precision, all while building programs that attract great talent, help our employees grow, and make Anrok a great place to work. Perfect for someone who enjoys variety and an opportunity to have a big impact.

In this role, you will

• Play an integral role in the employee lifecycle management process, supporting seamless onboarding and offboarding experiences

• Become an expert in our HRIS systems and people data management, maintaining accurate employee records and processing leave of absence requests while ensuring data integrity and confidentiality across all platforms

• Work closely with our recruiting team to provide effective and efficient candidate experience support, managing some interview scheduling, candidate communications, and application tracking processes, where needed

• Enhance operational efficiency by identifying process improvement opportunities and bottlenecks and partnering with stakeholders to implement streamlined workflows that enhance productivity

• Play a key role in designing and managing employee experience programs including engagement initiatives, performance review cycles, recognition systems, and feedback collection that support retention and growth

• Help surface and implement new ideas for building company culture, such as organizing team gatherings, planning offsite events, or designing innovative employee engagement activities that strengthen our collaborative environment

• Support employees as their go-to resource for HR-related questions and requests, providing timely guidance on benefits, policies, workplace procedures, and general people operations matters while escalating complex issues where needed

What excites us

• You have 2-3 years of experience in an HR role

• Proven experience managing cross-functional programs from design through implementation, including stakeholder partnership, change communication, and outcome measurement

• Strong written and verbal communication skills with excellent organizational abilities

• Ability to handle confidential information with discretion and professionalism

• Comfortable serving as an HR resource for employees at all levels, providing guidance and directing them to appropriate resources

• Passionate about creating positive employee experiences and contributing to company culture

What we offer

• The equity upside of an early-stage startup with the product-market fit of a later-stage company.

• Daily lunch and snacks for those working out of our office hubs.

• Medical, dental, and vision insurance covered 100%.

• One Medical membership covered, flexible sick benefits, and more.

• Annual learning and development stipend for books, online courses, and conferences, as well as a curious team to share your learnings with.

• Annual team offsites and in-person opportunities around our growing Anrok hubs.

• Home office setup stipend to ensure you have the equipment you need to thrive at work.

At Anrok, we embrace a dynamic and flexible hybrid work environment based out of our growing office hubs - San Francisco, New York City, and Salt Lake City where we collaborate in-person 3 days per week.

Please be aware, job-seekers may be at risk of targeting by malicious actors looking for personal data. Anrok recruiters will only reach out via LinkedIn or email with an anrok.com domain. Any outreach claiming to be from Anrok via other sources should be ignored.