Experienced Virtual Sales and Customer Service Representative – Evening and Weekend Shift

Are you a motivated and customer-focused individual looking for a challenging and rewarding remote work opportunity? Do you have a passion for delivering exceptional sales and customer service experiences? If so, we invite you to join the esteemed team at blithequark, a leading provider of virtual sales and customer service solutions for small businesses.

About blithequark

As a pioneer in the virtual sales and customer service industry, blithequark has been helping businesses thrive for over 21 years. Our team of highly trained and experienced sales representatives, known as Perceptionists, work tirelessly to provide exceptional customer experiences and drive business growth for our clients. With a strong focus on innovation, technology, and customer satisfaction, blithequark has established itself as one of the largest North American providers of small business call center services.

Job Summary

We are seeking a highly skilled and motivated Virtual Sales and Customer Service Representative to join our team on a part-time, evening and weekend shift. As a key member of our team, you will be responsible for providing exceptional customer experiences, driving sales growth, and building strong relationships with our clients. If you have a passion for sales, customer service, and technology, and are looking for a challenging and rewarding remote work opportunity, we encourage you to apply.

Key Responsibilities and Essential Functions

As a Virtual Sales and Customer Service Representative, you will be responsible for:

• Providing exceptional customer experiences through phone, email, and chat interactions
• Building strong relationships with clients and driving sales growth through upselling and cross-selling opportunities
• Utilizing active listening skills to quickly determine the nature of objections and respond accordingly
• Proactively resolving customer needs and concerns in a timely and professional manner
• Maintaining a high level of energy and productivity, even in a fast-paced and dynamic environment
• Staying up-to-date with industry trends and best practices through ongoing training and development
• Collaborating with team members to achieve individual and team goals
• Maintaining accurate records and reports, as required

Benefits

As a valued member of our team, you will enjoy a range of benefits, including:

• Monthly Incentive potential
• Attendance and Retention Bonuses
• Paid time off
• Eligibility for medical, dental, and vision insurance
• Opportunities for career growth and advancement
• A dynamic and supportive work environment

Required Qualifications

To be successful in this role, you will need:

• A minimum of 4 years of sales or customer service experience
• Strong PC and problem-solving skills
• Excellent verbal and written communication skills
• Results-driven and committed to meeting individual and team goals
• Office experience in the following industries is a plus: Home Inspection, Carpet Cleaning, Maid Service, Handyman

Preferred Qualifications

While not required, the following qualifications are highly desirable:

• Experience working in a virtual or remote environment
• Knowledge of CRM software and other sales and customer service tools
• Experience working in a fast-paced and dynamic environment
• Strong analytical and problem-solving skills
• Ability to work independently and as part of a team

What We Offer

At blithequark, we offer a dynamic and supportive work environment that is committed to helping our team members grow and succeed. We are proud to offer a range of benefits and opportunities, including:

• Ongoing training and development opportunities
• A competitive salary and benefits package
• A dynamic and supportive work environment
• Opportunities for career growth and advancement
• A commitment to work-life balance and flexibility

How to Apply

If you are a motivated and customer-focused individual looking for a challenging and rewarding remote work opportunity, we encourage you to apply. Please submit your resume and a cover letter, including your personal email and location, to [insert contact information]. We look forward to hearing from you!

Equal Employment Opportunity

blithequark is an equal employment opportunity employer and welcomes applications from diverse candidates. We are committed to creating a workplace that is inclusive, respectful, and free from discrimination. Apply for this job