Experienced Customer Success Sales Account Manager - USA Remote

Are you a sales professional with a passion for customer success and a drive to exceed targets? Do you thrive in a fast-paced, dynamic environment where no two days are the same? Look no further than this exciting opportunity to join blithequark as a Customer Success Sales Account Manager in the USA.

About blithequark

blithequark is an award-winning, equal opportunity, culturally diverse, and fun place to be. We're a company that values trust, innovation, and community, and we're committed to helping our customers become Autonomous Digital Enterprises that conquer the opportunities ahead. With a global presence and a team of over 6,000 brilliant minds, we offer a unique and inclusive work environment that allows you to balance your priorities and bring your best every day.

The Role

As a Customer Success Sales Account Manager at blithequark, you will be responsible for leading your customers to achieve the full value of their investments by identifying additional Customer Success and Professional services. You will partner with top talented consultants, delivery leads, and architects to ensure the optimization of your customers' investments and increase profitable revenue for blithequark.

Key Responsibilities

* Act as the main point of contact for your customers, providing exceptional customer service and support

• Work towards planning and exceeding customer success sales targets by coordinating all sales team members to build an effective pipeline and execute each phase of the Value Selling process
• Act as a blithequark brand ambassador, both internally and externally, and build trust and confidence with customers, partners, and colleagues through integrity and professionalism
• Collaborate with internal stakeholders to identify opportunities for growth and expansion
• Develop and execute customized sales strategies to meet customer needs and exceed targets
• Provide regular updates and insights to senior leadership on customer success and sales performance

Essential Qualifications

* 3+ years of experience in sales, customer success, or a related field

• Proven track record of success in sales, with a strong understanding of pipeline management and business practices
• Excellent communication and interpersonal skills, with the ability to build strong relationships with customers, partners, and colleagues
• Strong analytical and problem-solving skills, with the ability to think critically and creatively
• Ability to work in a fast-paced, dynamic environment and adapt to changing priorities and deadlines
• Strong technical skills, with experience in CRM software and other sales tools

Preferred Qualifications

* Experience working in a cloud-based sales environment

• Knowledge of the software industry and its trends
• Experience working with cross-functional teams to achieve sales and customer success goals
• Strong understanding of sales methodologies and techniques
• Experience with data analysis and reporting

Skills and Competencies

* Strong business acumen and understanding of sales and customer success principles

• Excellent communication and interpersonal skills, with the ability to build strong relationships with customers, partners, and colleagues
• Strong analytical and problem-solving skills, with the ability to think critically and creatively
• Ability to work in a fast-paced, dynamic environment and adapt to changing priorities and deadlines
• Strong technical skills, with experience in CRM software and other sales tools
• Ability to work independently and as part of a team, with a strong sense of accountability and ownership

Career Growth Opportunities and Learning Benefits

At blithequark, we're committed to helping our employees grow and develop their careers. As a Customer Success Sales Account Manager, you'll have access to a range of training and development opportunities, including:

• Regular coaching and feedback from senior leadership
• Opportunities for professional development and growth
• Access to industry-leading training and development programs
• Collaborative and inclusive work environment that encourages innovation and creativity

Work Environment and Company Culture

blithequark is a fun and inclusive place to work, with a culture that values trust, innovation, and community. Our work environment is designed to support your well-being and productivity, with:

• Flexible work arrangements and remote work options
• Collaborative and inclusive work environment that encourages innovation and creativity
• Access to a range of employee benefits and perks, including health and wellness programs, employee recognition and rewards, and more
• Opportunities for socialization and community engagement, including team-building activities and volunteer opportunities

Compensation, Perks, and Benefits

As a Customer Success Sales Account Manager at blithequark, you'll be eligible for a range of compensation, perks, and benefits, including:

• Competitive salary and bonus structure
• Comprehensive health and wellness benefits, including medical, dental, and vision coverage
• 401(k) matching program and other retirement savings options
• Flexible work arrangements and remote work options
• Access to a range of employee benefits and perks, including employee recognition and rewards, and more

How to Apply

If you're a motivated and results-driven sales professional with a passion for customer success, we encourage you to apply for this exciting opportunity to join blithequark as a Customer Success Sales Account Manager. Please submit your resume and a cover letter outlining your experience and qualifications for the role.

Equal Opportunity Employer

blithequark is an equal opportunity employer, committed to diversity and inclusion in the workplace. We welcome applications from diverse candidates and are committed to creating a workplace that is inclusive and respectful of all employees.

Accommodation Request

If you need a reasonable accommodation for any part of the application and hiring process, please visit our accommodation request page.

No Payment Required

blithequark maintains a strict policy of not requesting any form of payment in exchange for employment opportunities, upholding a fair and ethical hiring process. Apply for this job