Experienced Customer Service Representative – Administrative Operations Support at blithequark

Are you a highly organized and detail-oriented professional with excellent communication skills? Do you thrive in fast-paced environments and enjoy working with a variety of office support tasks? If so, we invite you to join our dynamic team at blithequark as an Experienced Customer Service Representative – Administrative Operations Support.

About blithequark

blithequark is a leading provider of innovative solutions in the residential plumbing services, septic services, and portable sanitation industry. With over 15 years of experience, we have established ourselves as a trusted partner in the Tulsa and Grand Lake areas, delivering reliable and efficient services to our valued customers. Our commitment to excellence and customer satisfaction has earned us a reputation as a top-notch provider in the industry.

Why Join Our Team?

At blithequark, we believe in fostering a positive and supportive work environment that encourages growth, learning, and teamwork. As a valued member of our team, you can expect:

• Competitive Compensation and Benefits: Enjoy excellent compensation and benefits, including traditional benefits, paid time off, flexible family scheduling, and opportunities for growth and development.
• Company Culture: Our company culture is built on trust, respect, and open communication. We encourage collaboration, creativity, and innovation, and we're committed to making a positive impact in our community.
• Career Growth Opportunities: With a strong focus on employee development, we offer opportunities for growth and advancement, as well as continuing education and training to help you achieve your career goals.
• Work-Life Balance: We understand the importance of work-life balance, and we offer flexible scheduling and paid time off to ensure you have the time and energy to pursue your passions outside of work.
• Perks and Benefits: Enjoy company-provided uniforms, an annual boot allowance, a company-provided take-home vehicle, a Costco membership, a company phone, and chiropractic care (4 annual visits).

Responsibilities

As an Experienced Customer Service Representative – Administrative Operations Support, you will play a critical role in supporting the daily operations of our company. Your responsibilities will include:

• Organizing Office Operations: Assist in organizing office procedures and processes to optimize efficiency and productivity.
• Communication Management: Sort and distribute communications in a timely manner, ensuring accuracy and validity of information.
• Record Keeping: Create and update records, ensuring accuracy and validity of information.
• Scheduling and Planning: Schedule and plan meetings and appointments, ensuring seamless coordination with other departments.
• Supply Management: Monitor the level of supplies and handle shortages, ensuring minimal disruption to operations.
• Troubleshooting: Resolve office-related malfunctions and respond to requests or issues in a timely and professional manner.
• Interdepartmental Coordination: Coordinate with other departments to ensure compliance with established policies and procedures.
• Relationship Building: Maintain trusting relationships with suppliers, customers, and colleagues, ensuring excellent customer service and support.
• Receptionist Duties: Perform receptionist duties as needed, providing a warm and welcoming experience for customers and visitors.

Preferred Skills

We're looking for a highly skilled and experienced professional with:

• Proven Experience: Proven experience as a back-office assistant, office assistant, or in another relevant administrative role.
• Technical Skills: Knowledge of "back-office" computer systems, working knowledge of office equipment, and proficiency in MS Office, QuickBooks, and Excel.
• Analytical Abilities: Excellent analytical abilities and aptitude in problem-solving, with a strong attention to detail and discretion.
• Communication Skills: Excellent written and verbal communication skills, with the ability to communicate effectively with colleagues, customers, and suppliers.
• Organizational Skills: Excellent organizational and time management skills, with the ability to prioritize tasks and manage multiple projects simultaneously.

Essential Qualifications

* Valid Driver's License: A valid driver's license and dependable transportation are required for this role.

• High School Diploma: A high school diploma or equivalent is required.
• Administrative Experience: At least 2 years of experience in an administrative role, preferably in a fast-paced office environment.

How to Apply

If you're a motivated and organized professional with a passion for delivering exceptional customer service, we invite you to apply for this exciting opportunity. Please submit your resume and a cover letter outlining your experience, skills, and qualifications. We can't wait to hear from you! Apply Now! Apply for this job