BlueVine – Fraud Analyst – Jersey City, NJ

Job title: Fraud Analyst Company: BlueVine Job description: About Bluevine Bluevine is on a mission to enable a better financial future for small business owners through innovative banking solutions designed just for them. By combining best-in-class technology with advanced security and a deep understanding of the small business community, we deliver end-to-end banking and lending products that empower always-on entrepreneurs to grow their businesses with confidence. As a dynamic company with massive potential, we're backed by leading investors such as Lightspeed Venture Partners, Menlo Ventures, 83North, Citi Ventures, and nearly 9 years of proven success. Since launching in 2013, we have grown exponentially, amassing over 400,000 customers across all 50 states and a global team of more than 500 people. Our passion is driven by purpose: to give small businesses the tools they need to succeed and we're just getting started. All of this begins with our team who are driven by collaboration, problem-solving, and learning and growing together. With a commitment to innovation and community impact, our mission is to help every small business-and every team member-thrive. Join us! This is a hybrid role. At Bluevine, we pride ourselves on our collaborative culture, which we believe is best maintained through in-person interactions and a vibrant office environment. All of our offices have reopened in accordance with local guidelines, and are following a hybrid model. In-office days will be determined by location and discipline. ABOUT THE ROLE Bluevine is looking for a Fraud Analyst who will be responsible for the critical review of client files throughout the application process and account life-cycle. This person will be responsible for gathering and analyzing data to verify the identity of the business and related principals. Fraud analysts work alongside an experienced and motivated underwriting team and are exposed to all aspects of FinTech operations in a high-growth startup environment. WHAT YOU'LL DO

• Write reports and document evidence, findings, and recommendations
• Review appropriate queues to reduce instances of fraud, identify areas of high fraud activity, and work in conjunction with the risk team to make our fraud practices more robust
• Investigate anomalies in underwriting that could potentially include fraud
• Work through high volumes of potential alerts to identify and confirm fraud events
• Conduct investigations of customer accounts and activity to identify and prevent fraud
• Identify, prevent, and mitigate digital banking, mobile, electronic, check and/or ACH banking fraud losses
• Work in conjunction with cross-functional risk teams to reduce instances of fraud
• Work in conjunction with customer support teams to help with identified instances ATO, social engineering and other red flag referrals
• Put together complex fraud cases and be able to review them with management

WHAT WE LOOK FOR

• 2+ years of experience in customer service with exposure to fraud operations, consumer/business lending, personal banking, or similar preferred
• Strong analytical and problem solving skills
• Passion for delivering a great customer experience
• Impeccable judgment and acute attention to detail
• Proven track record of high-performance
• Bachelor's degree in Business Administration, Finance, or related field preferred

BENEFITS AND PERKS - for employees located in the US

• Excellent health coverage and life insurance benefits
• 401K with an immediate 3% company match
• PTO, Company Holidays, and Flexible Holidays
• Company-sponsored Mental Health Benefits, including 1:1 therapy
• Over $1,000 annually for a wellness benefit of your choice
• Monthly WFH stipend
• Generous, paid parental leave covering up to 16 weeks
• Access to financial coaches and education sessions
• Free commuter benefits - Caltrain passes for San Francisco employees and a monthly parking allowance
• Monthly DoorDash credit
• Weekly catered lunches and fully stocked kitchen pantries
• Dog-friendly Redwood City, CA office
• Community-based volunteering opportunities

BENEFITS & PERKS - for employees located in Israel

• Excellent group health coverage and life insurance benefits
• Stock options
• Flexible hybrid work model
• Large Study Fund contribution
• Salary Benchmarks and Checkpoints
• Monthly meal card of TenBis or CiBus (your choice) with generous balance
• Free parking for cars, scooters, and bikes
• Free gym membership
• Company-sponsored Mental Health Benefits
• PTO, Company Holidays, and Flexible Holidays
• Community-based volunteering opportunities

Expected salary: Location: Jersey City, NJ Apply for the job now! Apply tot his job Apply To this Job