Full Time Customer Service Representative $17 hourly
Raymour & Flanigan is a furniture and mattresses company that values its associates and aims to enhance customer shopping experiences. As a Customer Service Representative, you will assist customers with scheduling deliveries, managing payments, and addressing inquiries while providing exceptional service in a fast-paced environment.
Responsibilities
- Consistently to provide genuine, friendly, personable and professional service
- Effective communication, interpersonal and organizational skills in person and on the phone
- Demonstrate excellent listening skills and the ability to multi-task within a fast-paced service environment
- Proactively resolve escalated customer issues
- Support sales and operations team members to go above and beyond by advocating for every customer's concerns and requests
- Flexibility to work a retail schedule that includes days, nights, weekends, holidays, and events
Skills
- Consistently to provide genuine, friendly, personable and professional service
- Effective communication, interpersonal and organizational skills in person and on the phone
- Demonstrate excellent listening skills and the ability to multi-task within a fast-paced service environment
- Proactively resolve escalated customer issues
- Support sales and operations team members to go above and beyond by advocating for every customer's concerns and requests
- Flexibility to work a retail schedule that includes days, nights, weekends, holidays, and events
Benefits
- Health benefits
- 401k with company match plus profit sharing
- Cross training
- Annual breakfast prepared by our owners
- And so much more!
Company Overview