[Remote] Risk Analyst I
Note: The job is a remote job and is open to candidates in USA. Housecall Pro is a company dedicated to helping home service professionals streamline their operations and improve their lives. The Risk Analyst I will focus on preventing fraud, evaluating merchant credit worthiness, and protecting the company and its clients from potential losses through detailed investigations and data-driven decision making.
Responsibilities
- Review, identify, and investigate high-risk payment transactions
- Conduct analysis on merchants and transaction activity to make data-driven decisions regarding risk and credit worthiness
- Evaluate new accounts and determine their eligibility to utilize our payment processing solutions
- Handle end-to-end management and documentation of cases
- Collaborate with senior risk leaders to enhance existing loss prevention strategies and identify new opportunities for improvement
Skills
- 1-2 years of relevant experience in risk analysis or a related field
- Bachelor's in accounting, finance, economics, related field, or equivalent experience
- Experience with fraud detection and prevention
- Experience with credit underwriting
- Experience with Salesforce a plus
- Experience with Stripe or other credit card processors a plus
- Experience using AI tools to increase quality and efficiency of work
- Cursory understanding of predictive algorithms
- Strong and effective verbal and written communication skills
- Strong decision-making skills
- Self-motivated - ability to stay on track independently
- Excellent attention to detail
- High level of curiosity and critical thinking
- This position requires availability to work at least one weekend day (for example, Sunday through Thursday)
Benefits
- Medical, dental, vision, life, disability, and 401(k)
- Paid holidays and flexible, take-it-as-you-need-it paid time off
- Equity in a rapidly growing startup backed by top-tier VCs
- Monthly tech reimbursements
- Health care insurance (medical, dental, vision, disability)
- Employee assistance program
- 401(K)
- Flexible time off
- Paid parental leave
- Tech reimbursement
- Other company benefits
Company Overview