Technical Copywriter
Mersive Technologies is a company that transforms the way people connect and collaborate with secure, software-driven solutions. They are seeking a skilled Technical Copywriter to deliver clear and accessible product documentation for the Mersive Collaboration Suite, collaborating with various teams to ensure accuracy and usability across all documentation.
Responsibilities
- Develop, write, and maintain modular, structured content in Paligo, including technical documentation, how-to guides, and release notes
- Translate complex technical details into clear, approachable language for Mersive’s end users, customers, and reseller partners across many markets including enterprise, education, healthcare, design & construction, public sector, and more. The goal of the product is to simplify users’ experience sharing and presenting content, so instructional language within our documentation should be first and foremost accessible to cater to a wide variety of users. (Some documentation will also require greater technical detail to cater towards AV and IT industry professionals, which makes experience writing for technically complex solutions a plus.)
- Work closely with product managers, engineers, and support teams to ensure accuracy and usability across all documentation
- Uphold Mersive’s brand voice: confident, optimistic, and human-centered—even when describing complex configurations or troubleshooting workflows
- Manage versioning, tagging, and publishing workflows within the Paligo CCMS to support omnichannel delivery
Skills
- Proven experience using Paligo to create and manage structured documentation
- Background in technical writing, copywriting, UX writing, or a related field—preferably in SaaS, or AV/IT
- Ability to write for both technical and non-technical audiences with clarity, empathy, and precision
- Strong communication skills and comfortability being a self-starter on a small but mighty team
- 1+ years of experience using Paligo
- Familiarity with wireless collaboration, BYOD environments, and enterprise-grade security concepts
- Basic understanding of version control and publishing workflows
- Experience documenting hardware + software systems
- Exposure to Mersive Collaboration Suite or similar platforms
- Knowledge of accessibility standards (WCAG) and content localization workflows
Benefits
- Awarded Denver Top Places to Work
- We are committed to a fair and equitable workplace, and we actively work toward greater diversity, inclusion and belonging.
- Work/Life balance and flexibility.
- Culture of collaboration, integrity, authenticity, and innovation.
Company Overview
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