Learning & Development Program Manager
Role Description
As an experienced Learning & Development Program Manager at Dropbox, you will lead the strategy, execution, and continuous improvement of high-impact learning programs across the employee lifecycle. Your portfolio will span leadership development, general and VP onboarding, technology-enabled learning for general populations, and the company-wide coaching program.
You will manage and evolve multiple learning initiatives simultaneously—bringing strong systems thinking, learning operations expertise, and a learner-first mindset to your work. You will serve as a key liaison between the L&D team and stakeholders across the business, including senior leaders, and will bring executive presence, strong judgment, and clear communication to every interaction.
In this highly cross-functional role, you’ll partner with Learning Designers, People Analytics, external vendors, and leaders across Dropbox to deliver scalable and insight-driven learning experiences. You’ll define and operationalize the learning metrics strategy, using data to inform continuous improvement and strategic prioritization.
This is a role for a collaborative doer who is energized by complexity, passionate about enabling growth, and motivated to bring Dropbox’s Learning Philosophy to life.
Responsibilities- Own and operate Dropbox’s coaching program from manager to VP level: manage vendor partnerships, facilitate intake and matching, and oversee program evaluation and communications.
- Lead the execution of multiple concurrent L&D programs, including leadership development, general & VP onboarding and skill-building for general employee populations. Partner with Learning Designers to refresh and evolve programs based on learner feedback, behavioral data, and organizational priorities. Define and implement Dropbox’s learning metrics strategy, turning engagement and impact data into actionable insights. Manage integrated program calendars, dashboards, and planning processes, ensuring visibility, prioritization, and alignment across stakeholders. Deliver technology-enabled learning experiences that scale effectively in a Virtual First environment (e.g., LMS platforms, Slack-based workflows, self-paced content, AI). Build strong cross-functional partnerships at the senior level to ensure aligned and high-quality learning experiences.
- Bachelor’s degree or equivalent experience in Organizational Development, Psychology, Education, Business, or a related field.
- At least 4+ years of experience in L&D, program management, employee experience, or HR strategy, preferably in a distributed or tech-enabled organization.
- Proven ability to manage and evolve coaching programs and/or leadership development initiatives across multiple stakeholder groups.
- Demonstrated success in managing multiple large-scale, cross-functional programs, with strong attention to strategy, timelines, and execution.
- Experience designing and operationalizing metrics and evaluation strategies for learning programs, and translating insights into iteration.
- Executive presence and the ability to engage with and influence senior stakeholders, aligning learning initiatives with leadership and company priorities.
- Experience working with instructional designers and user researchers to shape and iterate learner experiences.
Preferred Qualifications
- Project Management Professional (PMP), Certified Professional in Learning and Performance (CPLP), or similar credentials
- Familiarity with adult learning principles, leadership development frameworks, or behavior change models
- Experience with modern LXP/LMS platforms and integrations
- Proficiency in project and data tools such as Airtable, Asana, Google Workspace, and Tableau (or equivalent)
- Interest in or experience applying AI tools to learning and productivity in ethical and impactful ways