Mortgage Loan Officer Home Loan Direct (remote)
About the position At Regions, the Home Loan Direct - Mortgage Loan Officer directs origination of residential mortgage loans from a borrower through customer calls and business partner referrals. Primary Responsibilities Completes mortgage applications for submission to the loan processing and underwriting departments Evaluates loan requests, analyzes financial data, and determines qualification of collateral and customer credit history Maintains contact with loan customer, communicating progress of loan and obtaining any required documentation Structures loan to comply with acceptable lending practices and Federal regulations Proactive outreach through outbound calling and email to marketing prospects in addition to the ability to quickly respond to customer inquiries whether online or by phone Answers customer calls and business partner referrals to discuss various loan products and qualification information Makes sales calls on potential or existing customers as established in Regions marketing plan to develop new business or retain existing business Cross-sells other bank products and services Reads surveys and appraisals, and takes necessary steps to correct encroachments and violations May participate in networking through professional, business and community organizations and activities to promote and market loan products This position requires the tracking of time and is eligible for overtime under for hours worked in excess of 40 per week under the Fair Labor Standards Act. The compensation for this position includes a base pay of $15/hour plus commissions, with an anticipated earnings potential of $31,200 – $70,000+. This position requires registration with the Nationwide Mortgage Licensing System and Registry (NMLS). Please refer to https://fedregistry.nationwidelicensingsystem.org for more information.
Responsibilities
- Completes mortgage applications for submission to the loan processing and underwriting departments
- Evaluates loan requests, analyzes financial data, and determines qualification of collateral and customer credit history
- Maintains contact with loan customer, communicating progress of loan and obtaining any required documentation
- Structures loan to comply with acceptable lending practices and Federal regulations
- Proactive outreach through outbound calling and email to marketing prospects in addition to the ability to quickly respond to customer inquiries whether online or by phone
- Answers customer calls and business partner referrals to discuss various loan products and qualification information
- Makes sales calls on potential or existing customers as established in Regions marketing plan to develop new business or retain existing business
- Cross-sells other bank products and services
- Reads surveys and appraisals, and takes necessary steps to correct encroachments and violations
- May participate in networking through professional, business and community organizations and activities to promote and market loan products
Requirements
- High School Diploma or GED
- Ability to learn and consult on various mortgage products
- Ability to learn mortgage systems and technology
- Demonstrate Consultative Sales ability
- Good organizational skills
- Must be able to build and maintain internal and external relationships to deliver high levels of service
- Must be able to multi-task competing priorities and meet tight deadlines
- Proficient in Microsoft Office products
- Strong desire to consistently provide world class Customer Service
- Strong written and verbal communication skills
- Mortgage Loan Officers with a current minimum of 1M per month average proven production volume
- Current mortgage origination experience
Nice-to-haves
- Bachelor’s degree
- Previous Sales Experience
- Previous Customer Service Experience
- Desire for a Mortgage Banking Career
Benefits
- Regions offers a benefits package that is flexible, comprehensive and recognizes that "one size does not fit all" for benefits-eligible associates.
- Paid Vacation/Sick Time
- 401K with Company Match
- Medical, Dental and Vision Benefits
- Disability Benefits
- Health Savings Account
- Flexible Spending Account
- Life Insurance
- Parental Leave
- Employee Assistance Program
- Associate Volunteer Program
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