Experienced Remote Crisis Chat/Text Licensed Training Supervisor (LPC, LMFT, LCSW) – Crisis Intervention and Training Expert
At arenaflex, we're dedicated to providing exceptional crisis intervention services to individuals in need. As a Remote Crisis Chat/Text Licensed Training Supervisor, you'll play a vital role in supporting our team of clinicians, providing administrative and clinical expertise, and ensuring the highest level of care for our clients. If you're passionate about making a difference in the lives of others and have a strong background in crisis intervention, we want to hear from you.
About arenaflex
arenaflex is a leading provider of crisis intervention services, committed to delivering compassionate and effective support to individuals in crisis. Our team of experts is dedicated to providing a safe and non-judgmental space for individuals to share their concerns and receive the help they need. With a focus on innovation, collaboration, and excellence, we're shaping the future of crisis intervention and mental health services.
Responsibilities
As a Remote Crisis Chat/Text Licensed Training Supervisor, you'll be responsible for:
- Providing direct clinical support to clinicians answering calls, chats, and texts, ensuring they have the resources and guidance they need to provide exceptional care.
- Offering administrative and personnel support to clinicians, including scheduling, training, and performance evaluations.
- Reviewing chats and texts, along with documentation of front-line clinicians, to ensure the highest level of care and adherence to arenaflex's policies and procedures.
- Assisting with training as needed, developing and delivering training programs to enhance the skills and knowledge of our clinicians.
- Providing on-call clinical support to staff as needed, ensuring that our team is equipped to handle even the most complex situations.
- Answering calls, chats, and texts as needed, providing crisis intervention services and risk assessments to individuals in crisis.
Requirements
To be successful in this role, you'll need:
- A Master's degree in Human/Behavioral/Social Services or a related field from an accredited college or university.
- A current and valid driver's license with a clean driving record (not required for remote work).
- A valid license as a Licensed Practitioner of the Healing Arts (LPHA), LPC, LCSW, Licensed Psychologist, or LMFT.
Nice-to-Haves
While not required, the following skills and qualifications would be an asset in this role:
- Bilingual in English and another language (Spanish, Chinese, Vietnamese, Korean, or Burmese).
- Crisis and customer service experience, with a proven track record of providing exceptional support in high-pressure situations.
Benefits
As a valued member of the arenaflex team, you'll enjoy:
- A competitive salary ranging from $72,127 to $91,954 annually, based on years of licensure, plus an additional 10% crisis stipend.
- Opportunities for career growth and professional development, with a focus on innovation and excellence.
- A dynamic and supportive work environment, with a team of experts dedicated to making a difference in the lives of others.
- A comprehensive benefits package, including medical, dental, and vision coverage, as well as a 401(k) plan and paid time off.
What We Offer
At arenaflex, we're committed to creating a work environment that's inclusive, supportive, and empowering. We believe in the importance of work-life balance, offering flexible scheduling and remote work options to ensure that our team members can thrive both personally and professionally. We're passionate about innovation and excellence, with a focus on staying at the forefront of crisis intervention and mental health services.
How to Apply
If you're a motivated and compassionate professional with a passion for crisis intervention and training, we want to hear from you. Please submit your application, including your resume and a cover letter, to [insert contact information]. We can't wait to learn more about your experience and qualifications.
Join Our Team
At arenaflex, we're dedicated to making a difference in the lives of others. As a Remote Crisis Chat/Text Licensed Training Supervisor, you'll have the opportunity to work with a talented team of experts, develop your skills and knowledge, and contribute to the delivery of exceptional crisis intervention services. Apply today and join our team of passionate professionals who are shaping the future of mental health services. Apply for this job