[Remote] Account Manager, Personal and Home Care (West Coast)
Note: The job is a remote job and is open to candidates in USA. Clariant is a Swiss-based global specialty chemicals company, and they are seeking an Account Manager to drive growth within their Personal and Home Care division. The role involves acting as a trusted advisor to key customers, developing new opportunities, and ensuring a seamless customer journey while managing contracts and pricing to secure long-term customer loyalty.
Responsibilities
- Strengthen customer relationships to increase satisfaction, trust, and long-term retention
- Expand share of wallet and deliver year-over-year growth through targeted commercial strategies
- Improve profitability by leading contracts, pricing, and overdue management activities, provide actionable customer demand insights to support portfolio and planning decisions
- Reduce churn by identifying risks early and executing retention plans
- Maintain a high-quality CRM pipeline that supports growth targets
- Deliver accurate forecasts that enable effective business planning and resource allocation
- Accelerate new business by partnering with Business Development Managers on opportunity scouting and pipeline expansion
- Ensure excellent customer experience by coordinating seamlessly with Customer Service teams
- Operate effectively in a coordinated, multi-point engagement model to strengthen customer outcomes
- Foster internal trust by communicating clearly, meeting commitments, and driving cross-functional alignment
- Prioritize key actions that maximize sales impact and support growth objectives
Skills
- Bachelor's degree in Engineering, Chemistry, Pharmaceutical Sciences, Business, or related field
- Minimum 5 years of account management experience, ideally within the Personal and Home Care industries
- Proven success collaborating with cross-functional teams and managing multiple customer touchpoints
- Strong sales-driven mindset with a track record of achieving and exceeding targets
Benefits
- Medical/Dental/Vision Insurances
- Paid Holidays
- PTO time with a carry-over benefit
- Tuition Reimbursement
- Wellness Program
- EAP Program
- Spending and Savings Accounts
- Life/AD&D Insurance
- Disability Insurance
- Pet Insurance
- Online discount Mall
- Auto/Home Insurance
- Identity Theft Protection
- Legal Services Plan
- Annual bonus
- PTO
- A company vehicle
- Opportunities for career growth within a dynamic, global organization
Company Overview