[Remote] Senior Director, Strategic Accounts & New Business Development

Note: The job is a remote job and is open to candidates in USA. Topix Pharmaceuticals, Inc. is seeking a Senior Director, Strategic Accounts & New Business Development to lead commercial efforts in acquiring new strategic accounts and expanding existing key accounts. This hands-on role requires strong leadership and revenue accountability, focusing on building relationships and developing strategies for growth in the aesthetics and medical sectors.

Responsibilities

• Personally own and drive new strategic logo acquisition across multi-location medical spa groups, dermatology groups, plastic surgery groups, and professional aesthetics platforms
• Build and manage a qualified pipeline of new strategic account opportunities, including target identification, outreach strategy, qualification, deal progression, negotiation, and close
• Establish executive-level relationships with prospective strategic accounts and convert those relationships into measurable revenue
• Develop clear account pursuit plans for priority targets, including stakeholders, opportunity size, competitive positioning, timing, and next steps
• Own revenue growth within assigned existing named multi-location and key accounts
• Partner with assigned team member(s) to expand account penetration, increase reorder velocity, grow location adoption, and identify cross-sell or private label expansion opportunities
• Support strategic business reviews, growth planning, and executive-level engagement with key existing accounts
• Ensure named strategic accounts have clear account plans, growth targets, and defined actions to improve performance
• Directly support, coach, and develop assigned team member(s) responsible for existing named multi-location and key accounts
• Establish a consistent operating cadence, including pipeline reviews, account planning, deal strategy, customer follow-up, and performance expectations
• Coach team member(s) on strategic account development, customer communication, opportunity creation, and revenue expansion
• Hold assigned team member(s) accountable to activity, pipeline, account growth, and customer engagement expectations
• Build and refine the Strategic Accounts operating model, including account segmentation, target account prioritization, pipeline discipline, reporting cadence, handoff process, and escalation paths
• Create visibility into new logo pipeline, strategic account growth, expansion opportunities, risks, and key customer needs
• Partner cross-functionally with Sales, Marketing, Training, Operations, Finance, Customer Experience, and Sales Operations to remove friction and improve strategic account execution
• Identify process gaps, customer experience issues, and internal barriers that limit growth within strategic accounts
• Help define the future-state structure, coverage model, and success metrics for the Strategic Accounts function

Skills

• Bachelor's degree required; advanced degree preferred
• 10+ years of progressive sales, business development, strategic accounts, national accounts, or commercial leadership experience in aesthetics, dermatology, medical device, skincare, pharmaceutical, or related professional channels
• Proven track record of personally opening, developing, and closing new strategic or enterprise-level accounts
• Demonstrated experience growing existing strategic, national, multi-location, or key accounts
• Existing, proven relationships with multi-location medical spa groups, dermatology groups, plastic surgery groups, and/or professional aesthetics platforms required
• Experience carrying and delivering against revenue targets
• Experience coaching, leading, or managing sales/account team members in a player-coach capacity
• Strong pipeline management, negotiation, forecasting, account planning, and executive-level communication skills
• Ability to operate nationally across a complex customer base and partner effectively with cross-functional teams
• Must reside in the United States with convenient access to a major commercial airport
• Must be available for frequent domestic travel, including customer meetings, field travel, strategic business reviews, tradeshows, and industry events
• Must be available for periodic evening and weekend commitments related to tradeshows, customer events, and business needs

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